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Job Summary

The Business Information Analyst (BIA) creates data solutions by providing advanced technical and analytic support to the Transplant Center's (TC) quality program and information management framework.

Duties include the creation, analysis, and management of complex datasets, benchmark studies, dashboards, compliance audits, ad hoc data pulls, or reports from various systems, or disparate databases. Integration of data tools and reports into the Epic information system, including the Phoenix transplant application. Provide objective data to aid leadership and stakeholders in making data-driven decisions and strategic plans.

Learning and understanding organ transplant and donation terminology, workflows, and data requirements is essential. The ability to translate and prepare complex data into clear visualizations using Tableau or other software. Design and maintain appropriate data repositories and reporting tools that will be used to organize, analyze, and report clinical and operational data. Optimize automated data extraction and reporting efficiency. Ensure data fidelity prior to release and ongoing management.

Document, plan, and manage assignments in an organized manner. Maintains and stores relevant project and report information, such as requirements, code, client communications and any supporting documents.

Responsibilities*

Document, plan, and manage assignments in an organized manner, which include:

• Work with TC's Quality program director, informaticist, and Associate Chief Medical Information Officer (ACMIO) to identify, define, and prioritize assignments and projects.
• Establish a timeline based on the scope of the project and other assigned work priorities
• Work together with Epic, Health Information & Technology Services (HITS) Phoenix and report teams to complete assignments and projects.
• Collaborate with patient care teams on various assignments, projects, and prioritized data requests.

Develop, manage and complete assignments, tasks, and projects in a timely manner, which include:

• Create, analyze, and manage complex datasets, benchmark studies, dashboards, compliance audits, ad hoc data pulls, or reports from various systems, or disparate databases.
• Design and maintain appropriate data repositories and reporting tools that will be used to organize, analyze, and report clinical and operational data.
• Learn and understand organ transplant and donation terminology, workflows, and data requirements.
• Translate and prepare complex data into clear visualizations using Tableau or other software.
• Works with external data sources.

Apply statistical techniques and quantitative methods in reviewing data and modeling to investigate and optimize organ transplant and donation outcomes.

• Build models and analyze data to identify health encounter trends and patterns.
• Able to interpret variables, driving factors and conclusions from large data outputs.

Optimize automated data extraction, management, and reporting efficiency, which include:

• Create and manage data field dictionaries or report logic used to support datasets/databases.
• Support programs or projects that require data or reporting expertise.
• Create tool tips to support use of reports by data requestors.
• Identify opportunities to enhance existing reports and to develop new data information processes and tools.

Ensure data fidelity and security.

• Adheres to safe computing and data use policies when obtaining and distributing Transplant data.
• Stores/maintains projects requirements, report code, client communications and supporting project documents within the TC?s SharePoint site and restricted network drive.
• Review code and other's queries to ensure complete and accurate data.
• Identifies and addresses expected and unforeseen data issues to ensure optimal accuracy, analysis, and any resulting business decisions. Includes, working with data owners/stewards to improve quality where possible.

Share data reports and products on designated TC website(s), server(s), or within the Epic system, which include:

• Share or provide objective data to aid leadership and stakeholders in making data-driven decisions, strategic plans, and managing business operations.
• Effectively communicates and presents all relevant findings to leadership and stakeholders.
• Stores/maintains projects requirements, report code, client communications and supporting project documents within the TC's SharePoint site and restricted network drive.

Required Qualifications*

• A bachelor's degree in health informatics, computer science, statistics, mathematics or related field.
• Experience using data visualization methods such as Tableau.
• Clarity proficiency/ certified with Epic within one year from hire date.
• Exceptional analytical, verbal and written communication, computer, and interpersonal skills.
• Strong presentation skills and a track record of providing effective presentations to leadership.
• Proficient in use of analysis tools for extraction and manipulation of data.
• Ability to interpret clinical data, write reports, and effectively present data and analyses.
• Knowledge of business and management principles related to the work.
• Demonstrated customer focus and the knowledge and skill to identify, meet, and evaluate customer expectations. Broad customer service experience.
• Logical, analytical, and organized with the ability to direct and reprioritize work quickly and efficiently.
• The ability to work in a fast-paced environment under multiple pressures and deadlines.

Senior Level Required Qualifications: Minimum 5 years' experience in data analysis and modeling of Healthcare or Population Health data.

Intermediate Level Required Qualifications: Minimum 3 years' experience in data analysis and modeling of Healthcare or Population Health data.

Desired Qualifications*

• 3-5 years working with SQL to write reports and manipulate data. 5 or more years developing reports/dashboards.
• Advanced Microsoft Office skills including Excel, Access and PowerPoint.
• Excellent written and oral communication skills.
• Ability to synthesize large sets of data from multiple, seemingly unrelated sources.
• General understanding of ICD-10 and CPT code sets, Elixhauser Diagnoses, risk modeling (ex. Vizient and PHIS) and MS-DRG and APR-DRG grouping logic.
• Strong analytical skills, with the ability to perform complex analysis, identify gaps and opportunities, and make recommendations based on statistical inferences and document and present to leadership.
• Ability to complete projects on or ahead of schedule with an outcome that meets or exceeds internal customer's expectations with minimal guidance from manager.
• Able to multi-task and work effectively under pressure.
• Understand clinical and financial concepts necessary to manage department information sources.
• Ability to extract internal customer's requirements while assessing if the requested criteria will lead to the expected outcome. This demonstrates an analyst's ability to see the bigger picture and ask relevant, strategic questions.
• Effective presentation of reporting and analytic results using a variety of tools to all levels of staff and management.
• Detail-oriented with passion to understand data to ensure accuracy.
• Self-motivated and resourceful, with a demonstrated ability to think and work independently.
• High level of integrity as demonstrated by 1) ability to maintain confidentiality as appropriate, 2) adherence to policies, procedures, rules, and regulations, 3) professional behavior in the workplace interactions/relationships, and 4) strong work ethic and pursuit of excellence in all assignments completed.

Modes of Work

This is a mobile/remote position.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

University of Michigan Health is proud to be the largest and most experienced solid organ transplant center in Michigan. We've performed more than 14,000 transplants, and our specialists work with you using the most advanced tools and treatments. These include imaging, genetic matching, cutting-edge surgical techniques, and world-class post-surgery care. We also offer experimental procedures and research-driven therapies to help more patients get the transplants they need.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.