Construction Insurance Program Manager
University of Michigan
Operations
Ann Arbor, MI, USA
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The University of Michigan is seeking a dynamic and solution-driven OCIP & Builders Risk Insurance Program Manager to spearhead risk management and insurance strategies for major university construction projects, including the rolling OCIP program. This is a key leadership role, reporting to the Director of Insurance and Claims Administration, and supporting a collaborative team that includes a Claims Liaison, Program Controller, Loss Control Specialist, and Contractor Relations Support Specialist.
Responsibilities*
- Lead the administration, management, and optimization of the Owners Controlled Insurance Program (OCIP) and Builders Risk Insurance for university construction projects of varying scope.
- Oversee insurance compliance and coordination for the majority of construction types across the university, ensuring adequate coverage and efficient handling of claims.
- Serve as the primary liaison between project teams, contractors, insurance carriers, and university leadership units, presenting recommendations and strategic solutions.
- Develop and maintain robust policies and procedures for risk identification, loss control, and claims management.
- Guide and mentor direct/indirect reports within the insurance and claims team, promoting collaboration and professional growth.
- Work closely with multi-unit leadership and external partners to anticipate emerging risks and implement innovative coverage solutions.
- Monitor trends in construction insurance, update best practices, and ensure environmental and regulatory compliance.
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Prepare regular reports and present findings to senior administration, advocating for continuous improvement in risk management.
What You'll Do
The OCIP & Builders Risk Insurance Program Manager is a pivotal leadership role, directly reporting to the Director of Insurance and Claims Administration. The position's primary responsibilities include spearheading the administration, management, and optimization of the Owners Controlled Insurance Program (OCIP) and Builders Risk Insurance across major university construction projects. This manager ensures insurance compliance, coordinates coverage, and facilitates claims handling for diverse construction types. The role acts as the main liaison among project teams, contractors, insurance carriers, and university leadership.
Key duties involve developing robust risk management policies, guiding and mentoring team members (including Claims Liaison, Program Controller, Loss Control Specialist, and Contractor Relations Support Specialist), and collaborating with multi-unit leadership and external partners to anticipate emerging risks. The Program Manager prepares and presents regular reports to senior administration, recommends strategic improvements, and advocates for continuous enhancement of risk management practices. Central to supporting departmental and university objectives, the role directly influences operational resilience, financial protection, and adherence to regulatory and environmental standards, while advancing
Required Qualifications*
- Bachelor's degree in risk management, insurance, business, or related field; advanced degree preferred.
- Minimum of five years' experience in insurance coordination or risk management, with direct involvement in OCIP or construction-related insurance programs.
- Professional designations such as CPCU, ARM, or equivalent are strongly preferred.
- Demonstrated leadership experience, including supervision or indirect management of team members.
- Outstanding communication, negotiation, and organizational skills; ability to work with multi-unit leadership groups.
- Proven track record implementing insurance programs for complex projects.
- Proficiency with insurance administration software and Microsoft Office suite.
Modes of Work
The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.