Under general supervision the M365 & Email Messaging Administrator maintains integrity of the operating system environment. Performs systems installation software upgrades including planning/scheduling testing and coordination. Coordinates disk space planning and management. Maintains growth statistics space forecasts software and hardware inventories. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control. Provides implementation support for server hardware including operating systems virtualization Active Directory Group Policy TCP/IP/DHCP/DNS IIS SQL Exchange and advanced support. Provides assigned on call support during nightly on call rotation and upon escalation. Maintains integrity of the operating system environment. Performs systems installation software upgrades including planning/scheduling testing and coordination. Coordinates disk space planning and management. Maintains growth statistics space forecasts software and hardware inventories. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control. Provides implementation support for server hardware including operating systems virtualization Active Directory Group Policy TCP/IP/DHCP/DNS IIS SQL Exchange and advanced support. Provides assigned on call support during nightly on call rotation and upon escalation. In addition to the minimum requirement the ideal candidate will have experience with Microsoft 365 support; including Exchange Online, Microsoft Teams. OneDrive, SharePoint. Exchange Online/Email support Includes: Outlook client and Outlook web support, Distribution List creation/modification, Mailbox Size Increases, Shared calendar creation/modification, Shared mailbox creation/modification, Public folder support, Mobile device Email/Teams assistance. Microsoft Teams Includes: Troubleshooting, Creation/modification of Team sites, Team site size increases, OneDrive size increases. Configuring efaxing - numbers/locations. This position necessitates Enterprise Cloud and Infrastructure On Call Support (Rotation).

• Performs project analysis/implementation/support.
• Performs rotating and supplemental on-call.
• Plans and analyzes project budgets. Implements systems.
• Performs System support.
• Performs Technical Services administration/maintenance of assigned servers.
• Performs server hardware maintenance. Performs application level support.

• In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $29.54 - $47.26 Hourly

MINIMUM REQUIREMENTS

Education: Bachelor’s Degree in Computer Science or related field required
Experience: 0 - 3 years relevant experience required. Relevant experience may be considered in lieu of a degree.
Licensure: None required

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.