The Arts & Sciences Office of Undergraduate Education (OUE) is seeking a Senior Student Services Coordinator. For more information about the services provided by our office, please visit http://college.as.virginia.edu/.

The position provides administrative support for the Advising Deans and staff of OUE who provide academic support to undergraduate students in the College of Arts & Sciences.

Responsibilities:

• Assist students and external customers via phone, email, and in person by answering questions or directing them on how to best get their questions answered
• Work with staff/faculty from across Arts & Sciences to provide information and answer questions about College policies and procedures
• Process academic forms submitted by Arts & Sciences students
• Provide assistance to the Advising Deans and staff housed within The College
• Provide general administrative support of various programs housed within The College
• Work collegially with the deans and staff within The College to improve student processes and procedures, make recommendations, and implement changes.

Minimum Qualifications:

• Education: High school diploma
• Four years of student related administrative support experience. Bachelor's degree may substitute for experience.

Preferred Qualifications:

• Bachelor's degree
• Prior experience in higher education
• Working knowledge of UVA's SIS (Student Information System)
• Excellent verbal and written communication skills
• Knowledge of office practices and procedures and basic knowledge of Microsoft Word, Outlook, and Excel

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The anticipated hiring range is $21.15 - $22.12 hourly ($44,000–$46,000 annualized), commensurate with education and experience.

This is a non-exempt-level, benefited position. Learn more about UVA benefits.

This position is based in Charlottesville, VA. After completing the required training, this position is eligible for a hybrid schedule of 3 days on Grounds per week, with additional on-site presence as needed, in accordance with UVA’s remote work guidelines.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application review will begin after July 7, 2025.

Background checks will be conducted on all new hires prior to employment.

This position will not consider candidates who require immigration sponsorship now or in the future.

Please apply online, by searching for requisition number R0074081. Complete an application with the following documents:

• Resume
• Cover Letter explaining your interest in the position

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Internal applicants: Apply through your Workday profile by searching “Find Jobs.”

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Contact

Department Contact:

• For questions about the position, please contact Adam Richard at ar5se@virginia.edu.

Recruiter Contact:

• For questions about the application process, please contact Melanie Sponaugle at unw5dq@virginia.edu.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.