HR Talent Support Representative, Associate
University of Virginia
People & HR, Customer Service
Charlottesville, VA, USA
USD 18-20 / hour
The University of Virginia Human Resources seeks an HR Talent Support Representative, Associate, to join the HR Solution Center.
The Talent Support Representative provides direct support to employees, managers, and HR partners across a wide range of HR services. As a key member of the HR Solution Center, this role serves as a trusted partner to the organization, ensuring consistent, reliable support and a high-quality customer experience.
The Talent Support Representative operates in a fast-paced and complex environment, requiring strong customer service skills, sound judgment, and the ability to manage a high volume of inquiries. This role requires a strong understanding of the sensitive nature of Human Resources and the ability to maintain confidentiality while handling employee information and HR-related matters.
Responsibilities
- Support the pre-boarding process for student, faculty, staff, and team member hires, ensuring timely and accurate completion of required steps
- Manage employment-related processes from pre-employment through termination, including background checks, licenses, and compliance requirements
- Ensure compliance with HR policies, procedures, and regulatory requirements
- Proactively communicate with hiring managers, candidates, and HR partners to support hiring and onboarding activities
- Maintain accurate records and documentation within HR systems
- Adapt to changing priorities while managing a high volume of tasks and deadlines
- Perform additional duties as assigned
Minimum Qualifications
- High School Diploma or equivalent
- At least 3 years of relevant administrative or customer-facing environments, or 1 year of internal HR experience
Preferred Qualifications
- Exceptional written and verbal communication skills
- Strong organizational and time management skills
- Ability to work both independently and collaboratively in a team environment
- Demonstrated ability to handle sensitive information with discretion and confidentiality
- Ability to follow established policies and procedures while exercising sound judgment
- Proficiency in Microsoft Word, Excel, and HR systems
This is a non-exempt-level, overtime eligible, full-time position with UVa benefits. Employees benefits package highlights include:
- 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave
- Health plan with options to meet healthcare and financial needs
- Retirement through the Virginia Retirement System
- Tuition and professional development benefits
- Employee wellness program featuring activities to earn up to $500/year
The anticipated hiring range for this position is $18.00-20.00/hour, depending on experience.
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
This position is based in Charlottesville, VA, and is eligible for a hybrid schedule, with the understanding that work must be regularly conducted in-person.
To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.
Application review will begin on April 14, 2026. Preference will be given to applications received by this date; however, the position will remain open until filled.
Background checks will be conducted on all new hires prior to employment.
How to Apply
Please apply online, by searching for requisition number R0081875 . Complete an application with the following documents:
- Resume
- Cover Letter
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Internal applicants: Apply through your Workday profile by searching “Find Jobs.”
Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
For questions about the application process, please contact Ashley Cochran, alc6dk@virginia.edu.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.