The University of Virginia is seeking an Administrative Professional to join the Talent Support team within Human Resources.

This role serves as the front-facing representative for HR and provides essential administrative support across the organization. As the primary point of contact at the front desk, the Administrative Professional ensures a welcoming, professional experience for employees and visitors while supporting smooth daily operations.

This individual is a trusted partner to HR teams across the organization and demonstrates sound judgment, professionalism, and the ability to maintain confidentiality when handling sensitive information.

Responsibilities

Front Desk

• Welcome and assist employees and visitors, ensuring smooth transitions to specialized HR resources when appropriate (e.g., Benefits Counselors, Immigration Manager).

• Oversee building and floor access, including managing entry to the HR Collab space and SCPS location as needed.

• Maintain an organized, professional, and inviting reception environment.

• Deliver a warm, supportive experience while remaining composed and steady during moments of heightened emotion.

• Manage traffic flow in times of increased volume for HR (including August/September for student I-9 sessions and October for Open Enrollment)

Administrative Support

• Oversee floor mail operations, including notifying HR team members of delivered packages, subpoenas, and other time‑sensitive correspondence.

• Manage Salesforce Talent Support cases, triaging urgent compliance and payroll‑related inquiries to ensure timely follow‑up.

• Provide logistical support for Orientation, including scheduling and coordinating HSO‑related speakers.

• Assist with I‑9 document review and completion in accordance with compliance requirements.

• Coordinate interview scheduling and conference room reservations for the HRSC – Talent Support team.

• Support internal communications and assist with execution of HR events, including those hosted in the Marketplace.

Minimum Qualifications

• High School Diploma or equivalent

• At least 3 years of relevant administrative or customer-facing environments, or 1 year of internal HR experience

Preferred Qualifications

• Professional, customer-focused approach with a strong sense of accountability

• Demonstrated professionalism, sound judgment, and ability to maintain confidentiality in sensitive environments

• Excellent communication and interpersonal skills

• Experience in administrative, front desk, or high-volume, fast-paced customer-facing environments

• Strong organizational skills with the ability to manage multiple priorities

• Proficiency in Microsoft Office; experience with Salesforce or case management systems preferred

Why This Role Matters: This position plays a key role in delivering a consistent, high-quality experience for employees and visitors while supporting the operational efficiency of HR teams.

What Success Looks Like in This Role: This role creates a welcoming and professional first impression for all HR visitors, ensures timely and accurate handling of administrative processes, and supports HR operations with consistency, organization, and attention to detail.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

This is a non-exempt-level, benefited position. Learn more about UVA benefits.

This position is based in Charlottesville, VA and requires full on-site presence.

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application review will begin on April 13, 2026 . Preference will be given to applications received by this date; however, the position will remain open until filled.

Background checks will be conducted on all new hires prior to employment.

How to Apply

Please apply online, by searching for requisition number R0081873 . Complete an application with the following documents:

• Resume

• Cover Letter

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Internal applicants: Apply through your Workday profile by searching “Find Jobs.”

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.