Department Overview

UVA Information Technology Services (ITS) does more than support the UVA community — we empower and move it forward. With every partnership and every solution, we are shaping a culture and ecosystem where learning and discovery thrive.

UVA ITS is committed to delivering secure, scalable, and innovative technology solutions that support the University’s academic, research, healthcare, and administrative missions. ITS values collaboration, continuous improvement, customer service, and operational excellence while fostering a welcoming and supportive environment where team members are empowered to grow and make an impact.

Position Summary

UVA Information Technology Services (ITS) is seeking a Senior Microsoft Platform Engineer to join the Enterprise Infrastructure division. This position will work with a highly talented and high-performing team responsible for administering and supporting critical Microsoft enterprise platforms including Microsoft 365, Exchange Online, Entra ID, and related collaboration and identity technologies.

The Senior Microsoft Platform Engineer will play a key role in ensuring secure, reliable, and efficient operations across the Microsoft ecosystem while delivering exceptional customer service and timely issue resolution. The ideal candidate will also bring hands-on experience with Microsoft Power Platform technologies, including Power Automate, Power Apps, and Power Virtual Agents, as well as Microsoft AI capabilities such as Copilot and Copilot Studio.

This role requires strong technical expertise, operational problem-solving skills, and the ability to collaborate effectively across technical and non-technical teams.

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, Bookings, Stream, and OneDrive
• Manage Entra ID integrations including app registrations, enterprise applications, SSO, and consent frameworks
• Support authentication, authorization, conditional access policies, and identity lifecycle management
• Perform user, group, and mailbox provisioning and administration
• Design, implement, and maintain secure M365 and Entra ID solutions
• Administer and govern the Microsoft Power Platform environment, including environment strategy and operational governance
• Develop and support automation solutions using Power Automate and Power Apps
• Support Microsoft Copilot, Copilot Studio, and Copilot agents initiatives and integrations
• Monitor and respond to operational alerts, escalations, and platform performance issues
• Troubleshoot and resolve complex technical issues across messaging, identity, automation, and collaboration platforms
• Partner with security and infrastructure teams to ensure compliance, governance, and operational readiness
• Support SIEM integrations and operational monitoring tools such as Splunk, Sentinel, or similar technologies
• Assist with service lifecycle management including entitlement management and information management initiatives
• Provide technical guidance and documentation for supported systems and services
• Additional responsibilities as assigned

Minimum Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, or related field. Relevant experience may be considered in lieu of a degree.

5+ years relevant experience required

Experience

• Significant experience administering and supporting Microsoft 365 enterprise environments
• Experience with Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID
• Experience implementing and managing identity and access management solutions including SSO, MFA, and conditional access
• Experience supporting enterprise integrations and automation platforms
• Experience troubleshooting complex infrastructure and cloud platform issues
• Experience with scripting, automation, or platform administration tools

Licensure/Certifications

Relevant Microsoft certifications preferred but not required.

Preferred Qualifications

Education

Master’s degree in Information Technology, Computer Science, or related discipline.

Experience

• Experience with hybrid Microsoft environments and migrations
• Experience with Microsoft Power Platform including Power Automate, Power Apps, and Power Virtual Agents
• Experience with Microsoft Copilot, Copilot Studio, and AI-enabled Microsoft services
• Experience with Microsoft Graph API and enterprise application integrations
• Experience with SIEM technologies such as Splunk or Microsoft Sentinel
• Experience supporting enterprise security and governance initiatives
• Experience in higher education or large enterprise environments
• Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences
• Strong customer service orientation and collaborative problem-solving skills

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Position Type & Work Location

This is a full-time, benefited position. This position is eligible for a hybrid work arrangement in accordance with University policy and business needs.( On grounds a few days a week will be required)

About UVA and the Community

The University of Virginia is consistently ranked among the top public universities in the United States and is widely recognized for its academic excellence, prestigious faculty, and vibrant student experience. UVA is located in Charlottesville, Virginia, a picturesque and historic city offering outstanding quality of life, excellent schools, and abundant outdoor and cultural opportunities.

Application Timeline

Application review will begin shortly after posting and will continue until the position is filled.

Additional Requirements

This position will require a background check.

Visa sponsorship will not be considered for this position now or in the future

How to Apply

Please apply online through Online and search for R0083837. Complete the application and upload the following required materials:

Internal applicants may search and apply for jobs on the UVA Internal Careers website.

• Cover letter

• Resume

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

Reference Check Process

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview process. Five references will be requested, with a minimum of three completed references required.

Contact

For questions about the position, please contact Bill Crane, Senior HR Recruiter.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.