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Senior Lead Control Management Officer

Wells Fargo

Wells Fargo

Multiple locations
Posted on Monday, June 10, 2024

About this role:

This position is within the Corporate Investment Banking (CIB) Control organization and will be responsible for Front-line Control coverage activities for CIB’s Client Lifecycle Management (CLM) division, who provides customer service to Corporate and Commercial Real Estate clients. The position will support risk identification, risk assessments, and ongoing examination of controls associated with commercial/corporate account opening, deposit-taking, and treasury management services. Responsibilities include, but are not limited to, providing individual risk management leadership and expertise on applicable bank policies and related risk and control process requirements. There is emphasis on proactive monitoring, governance, risk identification and escalation, data analysis, risk reporting, as well as making sound risk decisions commensurate with the business unit’s risk appetite.

Specific responsibilities include:

  • Act as the key point of contact for Client Lifecycle Management (CLM) business processes, risks, and internal control program related to account opening and maintenance, deposit-taking, treasury management products, and financial crimes program requirements.

  • Risk and Control Self-Assessment (RCSA): Contribute to RCSA assessments through detailed risk and control evaluations, and collection of metrics and supporting observations. Partner with Compliance, Operational Risk, and Reginal Control teams to ensure major compliance requirements and controls are aligned and developed to mitigate risks. Liaise with Control owners to recommend and update existing controls to improve the overall effectiveness and record in the system of record, as applicable.

  • Issue Management: Serve as a point of contact for CLM to document and root cause analysis assessments for control weaknesses and operational risk incidents. Consult with business control owners to develop corrective action plans and control redesign. Oversee resolution of corrective actions designed to address control deficiencies and collection of applicable artifacts.

  • Continuously engage LOB partners on strategy, industry trends, organizational changes, and new/modified systems/products/services in order to identify and remediate risk and control issues.

  • Control Development/Maintenance: Document controls in accordance to policy standards, perform adhoc control evaluations, oversee control implementation and conduct control monitoring.

  • Develop risk management reporting to connect disparate data sources for program monitoring to ensure program effectiveness

Required Qualifications:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 5+ years of experience with Commercial/Corporate Banking customer service responsibilities

  • 3+ years of Data Analytics and Reporting experience (Advanced Microsoft Office, Excel and PowerPoint skills).

  • Process and control risk assessment

  • Knowledge of customer onboarding and account maintenance process and controls

  • Experience with Treasury Management product offerings

  • Knowledge of Risk and Control Self-Assessment (RCSA) standards

  • Experience with Issue Management, root cause analysis, and corrective action development

  • Highly organized, highly professional, adaptable and proactive mindset with the ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a fast paced and complex environment.

Job Expectations:

  • Ability to travel up to 10%, if needed

  • This position is not eligible for Visa Sponsorship

  • Hybrid work schedule

Pay Range

$144,400.00 - $300,000.00


Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:

11 Jun 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.