About this role:

Wells Fargo is seeking a Generative AI Senior Lead Business Execution Consultant to lead strategy and product/program management of Gen AI initiatives aligned to the Transcript / Data Processing domain for the Consumer lines of business.

Consumer Data, Analytics, & Artificial Intelligence (CDAI) enables responsible consumer growth and engagement across the consumer businesses including Consumer Small and Business Banking (CSBB), Consumer Lending (CL), and Wealth and Investment Management (WIM) through advanced analytics, artificial intelligence, development of foundational consumer data products, data management, and governance. Our AI team delivers a diverse portfolio of AI and Gen AI solutions with industry-leading methodology and capabilities. Our efforts are fully supported by executive leadership, and we work hand in hand with our business and technology partners through all stages of model development from ideation to deployment.

Key member of the Consumer Gen AI team, this role reports into the Head of Gen AI Strategy & Product Management. In this role, you will support idea generation, intake management, business case development, prioritization, end-to-end product/program management with Agile Scrum principles, and regular updates to senior leadership with associated stakeholder management across Consumer Lines of Business. This role will also influence platform infrastructure and capabilities, education of team members and stakeholders, and managing governance activities (in collaboration with Model Governance, Legal, Compliance, and Risk teams). Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Collaborate with business partners and executives across CSBB, CL, and WIM to identify their highest priority Gen AI use cases and deliver on these priorities

• Define Gen AI use case strategy, oversight of business requirements, bringing together Consumer-wide Data, Technology, Modeling, and UI/UX teams to enable and program manage the ‘Transcript / Data Processing’ domain

• Drive the vision and strategy for ‘Transcript / Data Processing’ Gen AI use cases, aligning them with overarching business goals

• Lead ideation and discovery efforts, collaborating with business partners, data scientists, and architects, and determine how to build out key capabilities for a target launch

• Define business requirements and translate requirements into features actionable by various technology teams

• Lead the development of product roadmaps, prioritizing features and enhancements to maximize business value

• Develop project/program plans, including key stakeholders and manage day-to-day implementation and end-to-end delivery efforts across business/product teams and functional domains

• Apply a working knowledge of Agile Scrum delivery framework in a multi-team environment to enable realization of outcomes from discovery through delivery to the market

• Collaborate with Product Managers and stakeholders to contribute to and influence overall product vision and roadmap to convey desired outcomes through product backlog

• Apply effective product backlog management including prioritization in alignment with OKRs to deliver the greatest value-based outcomes in alignment with overall product strategy

• Lead project/program meetings and troubleshoot roadblocks/challenges as they arise to ensure timelines stay on track and to facilitate effective decision making

• Entrusted to make decisions for the Transcript / Data Processing use cases, such as defining acceptance criteria, acceptance of stories and determining when the solution delivered will meet the definition of done to maximize value and iterative learnings from the team

• Partner with Legal, Compliance, and Risk teams to ensure alignment on governance requirements and lead efforts to create change management artifacts

• Follow industry trends in Gen AI across financial services, contributing to ideas and actively participating in proof-of-concept tests of new ideas

• Mentor junior talent

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Direct experience with Gen AI, particularly in AI strategy, with a focus in financial services, technology, or related industry

• Proven experience as a Product / Program Owner with a track record of successfully delivering products / complex projects

Desired Qualifications:

• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels

• Exceptional analytical and problem-solving skills, with the ability to execute complex initiatives in large, matrix organization

• Innovative mindset with a demonstrated ability to think creatively and drive out-of-the-box solutions

• Focus on business outcomes, customer experience, and employee productivity

• Prior experience with and/or working knowledge of generative AI solutions (development and/or deployment/integration), gen AI strategy, training, prompt engineering, familiarity with RAG architecture is preferred

• Agile or Scrum certification is a plus

Job Expectations:

• Ability to travel up to 5% of the time.

• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 150 E 42nd St. – New York, New York 10017

• 2700 S Price Rd – Chandler, Arizona 85286

• 333 Market St. – San Francisco, California 94105

• 600 S 4th St, - Minneapolis, Minnesota 55415

• 401 S Tryon St. – Charlotte, North Carolina 28282

Required locations listed.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$120,400.00 - $287,600.00

Posting End Date:

9 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.