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Lead Operational Risk Officer

Wells Fargo

Wells Fargo

Bengaluru, Karnataka, India
Posted on Sep 14, 2024

About this role:

Wells Fargo is seeking a Lead Operation Risk Officer

The Internal Controls Program (ICP) Lead Operational Risk Officer role will support ICP Reporting, KRI Development & Maintenance and ICP Administration.


In this role, you will:

  • Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
  • Maintain a balance between risk mitigation and operational efficiency
  • Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
  • Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
  • Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
  • Design and develop the most complex testing strategies, methodologies and analyses
  • Consult with the business to develop corrective action plans and effectively manage change
  • Identify training opportunities
  • Design and coordinate the development of training materials and coordinate or deliver training
  • Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

  • 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 5+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management)
  • 5+ years of risk & controls management experience, dashboard creation and reporting experience, of which 4+ years must include direct experience in banking domain.
  • Support the ICP Leader and a US-Based Senior Lead Operational Risk Officer with the ongoing development and maintenance of control related reports and dashboards, including the definition of report requirements, engagement with IT resources to create reports/ dashboards, and definition of report distribution routines
  • Support analysis and development of reporting related to data quality
  • Responsible for the design, development and maintenance of control-related Key Risk Indicators (KRI) owned by the Internal Control Program
  • Create data visualizations that communicate information effectively
  • Run various weekly and ad hoc reports in Tableau or Excel
  • Maintenance of related desktop procedures and fulfillment of certain administrative responsibilities associated with the ownership of a SharePoint site, DMS cabinet, shared drive and shared inbox


Job Expectations:

  • Shift Timing: 1:30 PM to 10:30 PM
  • Hybrid Work from Office Setup

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.