Consumer Modeling Development Center Leader

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About Wells Fargo in India & Philippines

Wells Fargo in India & Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru, Chennai & Manila locations.

Department Overview

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,500 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

Team Overview - Consumer Data, Analytics and AI (CDAI)

The CDAI group works across the Consumer & Small Business Banking (CSBB), Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

About the Role

The Consumer Modelling Development Center, within CDAI organization, is looking for an established and proven AI/ ML Modeling Director to join our team and help us solve challenging and interesting business problems through data exploration, advanced analytics and visualization. In this highly valued role, you will manage teams within the CMDC with varied competencies, including Modeling, Artificial Intelligence, and Gen AI.
This leadership role is highly visible across the Wells Fargo’s India and Philippines verticals, and horizontal functions. Incumbent is expected to manage highly matrixed organizations, with additional responsibility to grow the analytic practice serving lines of business and support functions. information to a variety of audiences.

Key responsibilities of this Leader role include:

• Supporting AI, ML and Gen AI teams with the advanced know-how blending theory and practice
• Technical & thought leadership to the team that performs advanced quantitative and statistical analysis of large datasets to identify trends, patterns, and correlations that can be used to improve business performance. Oversee development of predictive modeling algorithms using statistical tools, statistical modeling, optimization, algorithm development to synthesize large data sets.
• Apply critical thinking skills and perform advanced analytics with the goal of solving complex and multi-faceted business problems.
• Generate deep insights through the analysis of data and understanding of operational processes and turn them into actionable recommendations.
• Providing technical consulting to business leaders at an appropriate level of information encapsulation, establishing business relevance.
• Work closely with innovation group, think tanks within WF, and across the industry.
• Lead the technical skill & knowledge building of the CMDC team that consists of team members across varying experience & expertise levels, and to the broader organization for awareness of evolving techniques.

The Candidate

The successful candidate will demonstrate leadership and credibility with a proven ability to influence broadly across a matrixed organization, create engagement, and drive results. This executive will be articulate and have strong interpersonal effectiveness with an impeccable reputation for integrity, accuracy, consistency, and business acumen.

Required Qualifications

• 18+ years of experience in one or a combination of the following: List Management/ Generation, Data Analytics, AI/ ML, Predictive Modeling.
• PhD or master’s degree in applied mathematics, statistics, operations research, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis.
• 12+ years of management experience

Desired Qualifications

• 10+ years Banking, Financial Services Industry or Consumer business experience in Marketing & CRM
• Hands on industry experience in building large scale end-to-end machine learning systems using a combination of big data tools and programming languages like Scala, Java and/or Python
• Knowledge of parallel and distributed computing frameworks such as Hadoop, Spark, MPI, using GPUs
• Experience in machine learning areas such as recommender systems, NLP, pattern recognition, predictive modeling, Artificial Intelligence.
• Experience implementing machine learning algorithms such as support vector machines, decision trees, logistic regression, clustering, neural networks, graphical models etc
• Hands-on experience in Data Science (AI, ML, NLP) with demonstrable knowledge of analytical, technical, statistical and foundational aspects
• Experience in managing a team that interfaces with a broad set of stakeholders across the firm and process/ project management
• Ability to guide, mentor and provide technical assistance to the team
• Experience in establishing teams and work processes aligned with contemporary agile methodologies such as Kanban or scrum to improve work efficiencies
• Excellent verbal and written communication skills and the ability to communicate complex ideas in a concise and clear fashion to a variety of audiences, and offer thought leadership at a meta level
• Experience building relationships across lines of businesses, influencing partners, as well as providing credible and effective challenge
• Ability to combine a perpetual interest in learning, and deep knowledge of industry best practices/standards to build a world class organization
• Proven track record of developing and leading a team of strong quantitative analysts
• Identifies and recommends internal and external data sources, compiles/mines data from multiple, cross business sources; recommends and consults in the development of complex analysis designs
• Ensures adherence to data management/data governance regulations and policies. Data involved may be very large, structured or unstructured, and from multiple sources.
• Prior experience of attending prestigious conferences as an attendee or as panelist or speaker is weighed heavily
• Proven experience in innovation, evidenced by successful holding of one or more patents
• Visiting faculty or expert professionals, with the ability to see through the product roadmap for 2 or more years may have an edge in the interview process

Posting End Date:

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.