Senior Commercial Loan Servicing Representative
Wells Fargo
About the Role
Wells Fargo is seeking for Senior Commercial Loan Servicing Representative New Loan Setup (NLS) is a process which involves in setting up of a Loan & Property Level Information in the Loan Accounting System (Strategy) right after the loan is closed. NLS involves in creating Loan Number for few of the Warehouse Loans based on the Lenders. Verifying Borrower related information from the Loan Documents & updating the same in the System. Verifying the Loan & Property Information from Loan Documents & updating the same in Strategy. It also supports the Client Solutions team which majorly works on the Borrower requests.
Responsibilities
- Ability to interpret and understand the Loan documents and Loan Servicing Agreements
- Update, analyze the company’s mortgage loan system of record and other systems with appropriate data
- Generate systems queries of Loan Information, as when required/requested
- Complete tasks that require the review of reports, system data, loan documentation, and other collateral or loan related information
- Perform quality reviewer roles and responsibilities for multiple sub processes
- Should be able to share appropriate feedback to team members on the opportunities
- Good problem solving and analytical skills
- Take a lead role in developing and implementing best practices.
- Exhibits detail-oriented skills
- Analyze complex data and make decision for final reconciliation
- Ability to communicate well with US counterparts and build relationship with business Partners.
- Able to conduct process trainings followed by coaching and mentoring trainees
Required Qualifications
- 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Essential Qualifications
- University degree in Business or related discipline
- Experience of 3+ years in commercial mortgage loan servicing
- Working knowledge of MS Excel, MS Word MS Access
- Excellent communication - verbal and written
- Ability to accurately process high volumes of work within established deadlines
- Ability to adapt to change
- Flexibility towards work on different processes/assignments
- Working with teams and be an active participant
- Exhibits a commitment to the company
- Ability to set priorities, plan and organize work
- Demonstrates/maintains professional conduct under all circumstances Ability to conduct process trainings as when required
- Ability to work independently and generate MIS reports for the process
- Takes ownership for the responsibilities
- Motivates one's self and the team in achieving team goals
- Standard shift time:
- 7.30 am - 4.30 pm (BLR) & 8.30 am - 5.30 pm (HYD)
Wells Fargo has recently entered into an agreement to sell the third-party servicing function of Commercial Mortgage Servicing (CMS) to Trimont Global LLC (Trimont). The sale is expected to close in early 2025 (the “Closing Date”). We are continuing to recruit for open positions supporting CMS but want to ensure you are aware that should you be selected for and accept this position, you may also receive an offer from Trimont prior to the Closing Date with similar employment terms and conditions following your Wells Fargo start date.
Posting End Date:
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
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