Customer Lifecycle Management Onboarding Transformation Product Owner
Wells Fargo
This job is no longer accepting applications
See open jobs at Wells Fargo.See open jobs similar to "Customer Lifecycle Management Onboarding Transformation Product Owner" Out for Undergrad.About this role:
Corporate Investment Banking’s Client Lifecycle Management (CLM) team is seeking a Lead Business Execution Consultant to help drive Product Management for our strategic onboarding platform Onboarding-as-a-Service (OBaaS).
CLMs target outcomes include helping customers, growing business, and improving risk management. The CLM program will achieve these outcomes by deploying new technology and capabilities, improving processes, simplifying requirements, and partnering across businesses and functions.
The CLM product team is responsible for maintaining and enhancing the technology platforms that enable the customer onboarding and product fulfillment business processes. This position will work within a team of product management specialists focused on prioritizing the backlog, developing user stories, leading a scrum team, and delivering new features/enhancements.
This is a Hybrid work schedule with some in-office expectation. Learn more about our career areas and lines of business at wellsfargojobs.com.
Ideal candidates for this position will excel at:
- Being a data-driven, execution-oriented, strategic problem solver who can deliver system enhancements in support of target outcomes
- Independently engaging and effectively influencing partners, including senior leaders, and building strong, mutually collaborative relationships in the process
- Applying strong critical-thinking skills to understand connectivity and gaps across process, people, and technology
- Managing of SMEs and other contributors to projects and initiatives in a highly matrixed environment
In this role, you will:
- Serve as a product owner and lead an agile scrum team
- Oversee all stages of product creation from concept to delivery
- Meet with stakeholders to understand business needs and document it into user stories
- Establish and maintain a product vision and roadmap
- Participating in agile ceremonies (e.g., daily stand-ups, sprint planning, sprint retrospective)
- Manage and prioritize the backlog of enhancements and defects
- Recognize competing priorities, balance tradeoffs, and make strategic recommendations to leadership
- Conduct testing to ensure tool functionality addresses the underlying business need
- Conduct production validation
- Ensure plans/programs adhere to appropriate policies and regulations
- Have strong relationship management skills, with the ability to define an effective engagement model in a matrixed environment
- Develop creative innovative solutions to improve efficiencies
- Manage issues associated with project requirements, design conflicts and change management
Required Qualifications:
- 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 5+ years of experience in one or a combination of the following: analytics, financial services industry, financial crimes processes, front office processes, product management, strategic planning
- In-depth knowledge of Markets, Relationship Management, CDD/KYC or Financial Crimes
- Experience with Onboarding-as-a-Service (OBaaS), Vantage View or Wholesale Customer and Account Onboarding (WCAO) platform
- Agile delivery experience
- Ability to present complex material in a digestible, consumable manner to all levels of management
- Strong analytical skills with high attention to detail and accuracy
- Strong written communication skills
- Ability to take initiative and work independently with minimal supervision in a structured environment
- Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
- Ability to develop partnerships and collaborate with other business and functional areas
- Strong Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Job Expectations:
- Ability to travel up to 10% of the time
Posting Locations:
- New York, NY
- Charlotte, NC
Salary Ranges:
- NY: $115,900 - $206,100
- NC: $96,600 - $171,800
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $206,100.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
15 Dec 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
This job is no longer accepting applications
See open jobs at Wells Fargo.See open jobs similar to "Customer Lifecycle Management Onboarding Transformation Product Owner" Out for Undergrad.