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FRESH GRADUATES - Customer Service Representative

Wells Fargo

Wells Fargo

Customer Service
Taguig, Metro Manila, Philippines
Posted on Dec 18, 2024

About this role:

Wells Fargo is seeking for a Customer Service Representative to support one of our biggest line of businesses.


In this role, you will:

  • Support functional area or process; seek ways to improve individual work processes within established procedures
  • Perform a variety of routine administrative, transactional, operational, or customer support tasks to develop skills
  • Regularly receive direction from manager and escalate questions and issues to more senior roles
  • Interact with immediate team on basic information, plus internal and external customers if a customer support role
  • Attend classroom training, self-study assignments, workshops, networking, or other events, as appropriate


Required Qualifications:

  • 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Must be a graduate of Banking & Finance courses, preferably from the following courses: Banking & Finance, Financial Management, Management Accounting, Accountancy, Economics
  • Fresh Graduates without work experience and candidates with at least 6 months experience are welcome to apply

Posting End Date:

1 Jun 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.