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Lead Data Product Management Consultant - Customer Information Management

Wells Fargo

Wells Fargo

IT, Product, Customer Service
Multiple locations
Posted on Dec 22, 2024

About this role:

Wells Fargo is seeking a Lead Data Product Management Consultant in Customer Information Management as part of Consumer, Small and Business Banking. Customer Information Management product is accountable for enabling Wells Fargo lines of business by providing high quality customer data for consumption and maintenance through system-to-system interfaces. We balance supporting our line of business partners while prioritizing the modernization of our technology solutions which will create a more adaptable technical solution with additional quality capabilities and quicker speed to market to keep up with the evolving business and regulatory environment. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Refine epics and features with clear acceptance criteria to be ready for scrum team planning and delivery

  • Develop deep understanding of your aligned customer data sub-domains including regulatory and customer experience considerations

  • Demonstrate data products and technology thought leadership including driving modernization efforts

  • Partner with business and technology stakeholders to deliver solutions by champion the product vision, guiding principles, and roadmap

  • Provide guidance and direction to scrum teams tasked with product delivery

  • Capture and disseminate product OKRs and key performance indicators and business value (revenue gains, efficiency saves, etc.) and agile performance metrics (velocity, capacity, burn down)

  • Identify opportunities to continuously refine and optimize the strategic operating model

  • Support program planning and funding processes, to include support and refinement of annual funding requests, program prioritization, and executive and stakeholder communications

  • Develop and maintain Agile strategies for prioritization, interdependency management, and scoping across use cases, organizations and competing priorities

  • Facilitate meetings to drive solutioning for the Product

  • Conduct Ongoing analysis of overarching Product governance models and delivery to identify gaps and opportunities for efficiency and effectiveness gains

Required Qualifications:

  • 5+ years of data product or data management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Product management and Agile experience preferably as a scrum team product owner, technical analyst or product area analyst

  • Experience working in one or more customer data sub-domains within the financial services industry

  • Knowledge and experience in technology modernization efforts leveraging APIs, MongoDB, and Kafka

  • Experience with data governance standards

  • Strong technical and analytical background

Job Expectations:

  • Ability to travel up to 10% of the time.

  • This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

  • 550 S 4th St. – Minneapolis, Minnesota 55415

  • 3075 Loyalty Cir. – Columbus, Ohio 43219

  • 401 S Tryon St. – Charlotte, North Carolina 28202

Required locations listed.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $197,500.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

10 Jan 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.