Lead Businesss Execution Administrator
Wells Fargo
About this role:
Wells Fargo is seeking a Business Execution Administrator with Consumer Collections & Servicing (CCS) Business Implementation as part of the Reports and System Support team. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Be a leader and take a true ownership role in implementing change, resolving issues, and potentially coordinating internal or external customer remediation
- Ensure business requirements for reporting/technology changes meet the business need and are tested and implemented into production flawlessly while following all Change Management protocols
- Support initiatives that may impact multiple processes, products, or cross-functional teams
- Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
- Utilize independent judgment to guide moderate risk deliverables
- Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
- Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
- Provide work direction to less experienced Strategy and Execution staff
- Collaborate and consult with leaders and executive management
- Design complex processes and procedures in consultation with experts within the business
Required Qualifications:
- 6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience with Data Analysis
- Experience in facilitating/liaising between multiple business groups
- Self-motivated with a high level of initiative and accountability
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Experience with strategy development and implementation
- Ability to negotiate, influence, and collaborate to build successful relationships and outcomes
- Strong root cause analysis and solution implementation skills
Desired Qualifications:
- Experience working with reporting and data teams (MIS reporting, ECaR Configurations, BSP reporting.) and/or providing ad-hoc data requests
- Knowledge and understanding of project and process management
- Proven experience leading people, projects, or processes
- CCS (Consumer Collections & Services) Experience a plus
- SAS or SQL reporting experience a plus
Posting End Date:
6 Feb 2025*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.