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Institutional Investment Operations Associate

Wells Fargo

Wells Fargo

Operations
Bengaluru, Karnataka, India
Posted on Apr 24, 2025

About this role:

Wells Fargo is seeking a Institutional Investment Operations Associate


In this role, you will:

  • Provide operational and customer support for lifecycle tasks for institutional trades
  • Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
  • Assist in gathering data to support resolution of issues
  • Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

  • 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Key Responsibilities:

  • The Operations Shared Services team is a cross-functional group of teams that provide support for Reference Data as well as the broader Wells Fargo organization. The Shared Services organization aims to be the owners and stewards of both client and product data with a focus on operational excellence and superior client servicing. This is a senior management position & resides within the Configurations Team and supports the Data Integrity Team by providing clear and concise reports and analysis to the Operations Team, Management, and Executive/Regulatory groups.
  • This includes utilizing tools such as SQL Server, Tableau, Microsoft Access and Microsoft Excel to provide end user reports and display of current status of the project. This position also assists with deep data analysis to locate and identify various aspects of the Client reporting requirements. This data analysis includes potentially manually reviewing documents, system data points, aggregation and reporting of issues or gaps within the data.
  • The incumbent & the Data Integrity team is expected to maintain knowledge of the department and industry specific process and procedures, therefore deep understanding of reference data hierarchy, regulatory knowledge impacting Capital markets is critical to have. The incumbent’s team with reporting requirements, prioritization, and technical assistance to ensure the end product published to the requestor meets the highest standards & requirements.
  • Basic Qualifications is 6 months + of Finance related experience & an equivalent number of years of data analysis utilizing tools such as Microsoft Excel, Microsoft Access, SQL Server, Oracle, while utilizing various methods to automate the output using T-SQL/PL/SQL and writing complex logic to provide the end users with concise reporting. This IC role will face-off to global business, operations, compliance, and legal counterparts to ensure effective transparency and partnership.


Required Qualifications:

  • MBA or an advanced degree (or equivalent experience)
  • SQL, Tableau and ETL tools knowledge is a must.
  • Experience in SQL/ETL development background Preferred
  • 6 months of Finance related experience &/or equivalent number of years of data analysis utilizing tools such as Microsoft Excel, Microsoft Access, SQL Server, Oracle, while utilizing various methods to automate the output using T-SQL/PL/SQL and writing complex logic to provide the end users with concise reporting.
  • Expected to maintain knowledge of the department and industry specific process and procedures.
  • Deep understanding of reference data hierarchy, regulatory knowledge impacting Capital markets is critical to have.
  • Self-starter with the ability to challenge status quo & improve quality of delivery /output.
  • Ensure operational practices are following relevant risk standards, policies and regulations to maintain an effective control environment.
  • Excellent presentation skills, effective written and verbal communication skills.
  • Build, maintain & nurture relationship with global senior stake holders.
  • Communicate, correspond, understand requirements & turn them into meaningful dashboards which influence decision making in the interests of our customers & stake holders.
  • Deep data analysis to locate and identify various aspects of the Client reporting requirements. (Data analysis includes potentially manually reviewing documents, system data points, aggregation and reporting of issues or gaps within the data).
  • Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions. Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions.
  • Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments.

Job Expectations:

  • Escalate issues on priority and in a timely manner within the Operations group, Technology application support and Middle Office to ensure prompt resolution of exceptions/disputes.
  • Candidate should have in-depth knowledge of Pre Matching, Trade Booking/Allocations, Affirmations/Confirmations in the US Domestic Market.
  • Perform Analysis of low Affirmation rates with counterparties and Client Outreach
  • Reconcile P&S Breaks, Money only Breaks, SOD Avg Price breaks, Pairo breaks.
  • Should be competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs
  • Should be willing to work in night shift and also over weekends & US offs i.e. as per business demands
  • Ensuring EOD that all queues are cleared/completed as per procedure.
  • Understands needs and sensitivities of internal & external clients and proactively ensures these are met.
  • Partner with Technology to identify/ resolve system issues and implement system enhancements to increase efficiency.
  • Swiftly Identifies potential risks in operational processes; develops and implements controls to mitigate related risk.
  • Sound & Strong Knowledge of Pre-Settlements/Settlements and trade life cycle
  • This role warrants interaction with external clients like Clients, traders, middle office teams hence candidate should have excellent process and product knowledge.
  • Excellent articulation and communication skills (Written & verbal)
  • Excellent analytical skills
  • Ability to deliver against strict deadlines, should be able to operate under pressure and maintain calm demeanor while dealing with issues & situations.
  • Ability to work as back up to Lead in his/her absence and handle team enquires.
  • Excellent email and time management skills.
  • Competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs

Posting End Date:

27 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.