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Associate Operations Processor, Lockbox (Back Office)

Wells Fargo

Wells Fargo

Operations
Taguig, Metro Manila, Philippines
Posted on Apr 28, 2025

About this role:

Wells Fargo is seeking an Associate Operations Processor. The role is responsible for activities that support the operational infrastructure, performance, and efficiency.

The role would require working in a team of Operations Processors to fulfill work type requirement of performing low to mid complex keying (alphanumeric) activity on Images of Checks/Invoices/Paystubs for keying and validating Payee Information, balancing report total, MICR Information and updating the data as per specific guidelines/instructions & meet service level agreement as defined by the business.

The work requires high speed & accuracy while keying input through Keyboard. Good analytical skills will be an added advantage to meet/exceed day to day operational requirements.

In this role, you will:

  • Perform moderately complex operations duties in support of either a service center or department environment

  • Require considerable knowledge of company personnel policies and practices

  • Collect data and prepare related operational reports

  • Prepare input forms for automated data processing system

  • Utilize the company's internal operations to perform duties

  • Coordinate projects

  • Furnish information to authorized persons

  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

Required Qualifications:

  • 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Alphanumeric data entry experience

  • Excellent typing skills with accuracy of >=98%

  • Strong analytical skills with eye to details

  • Strong communication skills both written and spoken

Job Expectations:

  • Flexible in working in shift and on weekends (Week off during the weekday)

  • Must be able to attend full duration of required training period

  • Ability to work additional hours as needed

  • Must work on-site at the located posted

Posting End Date:

9 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.