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About this role:

Wells Fargo is seeking an Analytics Senior Manager in the Global Operations DAR Analytics team. The Senior Analytics Manager position will oversee analytic initiatives in support of the CSBBO line of business.

In this role, you will:

• Manage and develop teams of individual contributors and/or managers to enhance business management and execute on key initiatives and processes

• Determine appropriate strategy to plan, coordinate, and execute data research projects or results oriented intelligence that support the business

• Collaborate and influence all levels of professionals including senior managers to provide strategic consultation

• Ensure adherence to data management and data governance regulations, and policies and compliance requirements

• Determine appropriate strategy and actions of team to develop policies, approval or denial strategies, business line assignment methods, collections, and recovery strategies

• Interpret and develop compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives for external agencies, regulatory bodies, and industry forums

• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives

• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of management or leadership experience

Desired Qualifications:

• Experience working with Contact Center analytics.

• Experience aligning analytics initiatives with organizational goals.

• Strong ability to translate data insights into actionable business strategies.

• Proficiency in data analysis tools (SQL, Python, Machine Learning (ML) concepts, etc.), knowledge of statistical methods, and predictive modeling.

• Strong execution bias with excellent attention to detail.

• Proven ability to lead high performing analytics teams.

• Excellent communication skills, verbal, written and interpersonal relationships.

• Excellent presentation and storytelling abilities using data to influence decision making.

Job Expectations:

• Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule).

• This position is not eligible for Visa sponsorship.

• Ability to travel up to 10% of the time.

Posting Location:

• Charlotte, NC

• Phoenix/Chandler, AZ

• Dallas, TX

• Minneapolis, MN (Shoreview)

The Global Operations functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.