At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a ServiceNow Senior Software Engineer to join Operational Risk team to help manage Service Now applications.

This position is not eligible for Visa Sponsorship.

In this role, you will:

• Lead or participate in complex initiatives on selected domains
• Assure quality, security and compliance for supported systems and applications
• Serve as a technical resource in finding software solutions
• Review and evaluate user needs and determine requirements
• Provide technical support, advice, and consultation with the issues relating to supported applications
• Create test data and conduct interfaces and unit tests
• Design, code, test, debug and document programs using Agile development practices
• Understand and participate to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Conduct research and resolve problems in relation to processes and recommend solutions and process improvements
• Assist other individuals in advanced software development
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience in Service Now Application development, installation or trouble shooting
• 4+ years of experience in understanding service-oriented architecture and ability to consult clients with such topics
• Experience with web technologies - JavaScript, ES5+, HTML< CSS/SCSS, SQL
• Experience in one or more JavaScript frameworks like Angular JS or React is a plus
• Knowledge of web-based protocols and standards

Desired Qualifications:

• 3+ years of experience with Service Now GRC
• Certified as as Service Now Application Developer
• Certified as Service Now Implementation Specialist for GRC
• Micro-certified - Service Portal, ATF , Flow Designer, integration Hub etc.

Job Expectations:

• Develop and implement new Service Now Application using low-code or out of the box solutions
• Develop workflow and scripts to personalize existing Service Now applications and automate business processes
• Understand detailed requirements and own code from design, implementation, test automation and delivery
• Manage deployment by engaging with enterprise platform management during release
• Manage Production Support by engaging as L3 support team member
• Manage API integration with non-Service Now application
• Manage documentation in Confluence of new or existing Service Now applications

Locations:

• Charlotte, NC

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.