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CIB Lending Business Relationship Support Manager

Wells Fargo

Wells Fargo

Customer Service
Charlotte, NC, USA · San Antonio, TX, USA
Posted on Jun 25, 2025

About this role:

Wells Fargo is seeking a Business Relationship Support Manager to join the Credit and Data Administration (CDA) team within Corporate and Investment Banking (CIB) Lending Operations. This role focuses on post-transaction support, ensuring the accuracy, integrity, and compliance of credit-related data and documentation across the bank’s systems.

About the Line of Business:
Corporate and Investment Banking (CIB) provides a full suite of corporate banking solutions—including credit, treasury management, and derivatives—to clients in Banking, Commercial Real Estate, and Structured Products. The CDA team plays a critical role in supporting these lines of business by managing post-close activities and maintaining high standards of data quality and regulatory compliance.

In this role, you will:

  • Supervise and coordinate daily activities of a CDA team supporting post-transaction corporate credit processing

  • Ensure accurate and timely completion of data entry, documentation and regulatory tasks

  • Manage allocation of people and resources to support post-transaction tasks

  • Support quality assurance efforts and help implement process improvements

  • Assist in preparing responses to audit and compliance reviews

  • Partner with credit execution teams and loan operations to develop strong working relationships

  • Collaborate with and consult with peers and multiple level managers

  • Collaborate extensively with Portfolio Management, Operations, Control, Compliance, and Risk teams within CIB and CIB Lending Operations internationally

  • Participate in change management regarding formulation and implementation of new and revised systems, policies, guidelines and products

  • Provide coaching and development support to junior team members

  • Ensure compliance all applicable regulatory and Wells Fargo rules, policies, and regulations


Required Qualifications:

  • 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 2+ years of leadership experience


Desired Qualifications:

  • Understanding of credit documentation, corporate loan structures, and credit processes

  • Familiarity with counterparty, treasury management, and trade products

  • Experience with loan systems such as Loan IQ and AFS

  • Strong attention to detail and organization skills

  • Ability to manage multiple priorities in a fast-paced environment focused on results

  • Collaborative mindset and ability to work across teams

  • Team player, willing to fill in on various initiatives simultaneously

  • Exposure to compliance, regulatory reporting, credit, and risk policy is a plus

  • Excellent written and verbal communications


Job Expectations:

  • This role offers a hybrid work schedule with in-office presence required on designated days

  • This position is not eligible for Visa sponsorship

Job Locations:

  • 4101 Wiseman Blvd – San Antonio, TX 78251

  • 550 S Tryon Street – Charlotte, NC 28202

Posting End Date:

4 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.