Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.

We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.

Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!

About this role:

Wells Fargo is seeking a Lead Control Management Officer in the Global Operations Control Organization as part of the Payment Operations team who will support risk management activities for Lockbox Operations RAU.

In this role, you will:

• Risk Assessment – Responsible for risk identification, risk measures, control identification/design and ratings

• RAU Risk Oversight – Manage all risk management activities associated with the RAU (i.e. issues, OREs, process change, etc.) to ensure control requirements are met and adhered to by the business owner

• Subject Matter Expertise – Become the risk and control subject matter expert on the assigned service model and underlying L4 processes

• Risk Consulting – Provide risk management consulting to support the business in designing and implementing risk-mitigation strategies

• Business Collaboration – Collaborate with Lockbox Operations to identify current and emerging risks and guide the development of mitigation strategies

• Process Integration – Integrate yourself in all necessary business routines to ensure your knowledge of the processes is sufficient

• Control Monitoring – Monitor assigned portfolio of control activities and escalate when necessary

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• RCSA Execution – Hands-on experience conducting Risk and Control Self-Assessments, including identifying risks, assessing inherent and residual risks, and designing effective controls.

• Issue Management – Direct involvement in the full Issue Management Life Cycle, including identifying, tracking, and remediating issues.

• Communication Skills – Exceptional verbal, written, and interpersonal communication abilities for effectively conveying complex information to diverse audiences.

• Analytical Thinking – Strong problem-solving and analytical skills with the ability to translate insights into actionable, strategic solutions.

• Cross-Functional Collaboration – Proven ability to build partnerships and collaborate with peers, managers, and senior leaders across various risk domains and business units.

• Independent Decision-Making – Capable of making sound, timely decisions independently in a fast-paced, results-driven environment.

• Microsoft Office Proficiency – Advanced skills in Microsoft Outlook, Excel, Word, and PowerPoint for professional communication, data analysis, and presentations.

Job Expectations:

• Position offers a hybrid work schedule in which you are required to work in office 3 days per week at the posted location

• Relocation assistance is not available for this position

• Visa sponsorship is not available for this position

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.