Lead Operational Risk Officer
Wells Fargo
About this role:
Wells Fargo is seeking a Lead Operational Risk Officer.
In this role, you will:
- Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
- Maintain a balance between risk mitigation and operational efficiency
- Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
- Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
- Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
- Design and develop the most complex testing strategies, methodologies and analyses
- Consult with the business to develop corrective action plans and effectively manage change
- Identify training opportunities
- Design and coordinate the development of training materials and coordinate or deliver training
- Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Lead project or virtual teams and mentor less experienced staff
- Partner with Technology, Monitoring and SERM Program peers across Corporate Risk, Front Line and Technology teams to implement an integrated, strategic solution to enable the banks RMP capabilities
- Drive the documentation of detailed business requirements, while partnering with Technology to design the requirements
- Document test scripts, while also conducting the Solutions Integration Testing, User Acceptance Testing and Production Checkout
- Lead the user acceptance testing (UAT) strategy for key technology releases.
- Responsible for overseeing the overall UAT plan, UAT testing, preparing UAT status report for senior leaders
- Manage the UAT Lifecyle until completion, including defect management
- Act as the initial POC/SME for key RMP functionality
- Analyze extremely complex business and system changes to determine impact on application or process
- Design and develop the complex testing strategies, methodologies and analyses
- Design and coordinate the development of training materials and coordinate or deliver training
- Develop business cases to influence executive management, management committee member or head of business
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Lead project or virtual teams and mentor less experienced staff
Required Qualifications:
- 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 5+ years of product owner and/or application testing experience
- 4+ years pf operational risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Functional understanding and industry GRC solution knowledge
- Strong analytical skills with high attention to detail and accuracy
- Ability to articulate complex concepts in a clear manner Attention to detail
- Experience Business Analysis, with an understanding of Agile Technology technique
- A strong understanding of operational risk data components and related taxonomies
- Strong communication, ability to balance business expertise and execution with a clear articulation of business requirements for a technical audience, in both verbal and written formats Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Job Expectations:
- The Lead Operational Risk Officer will be part of a team responsible for designing and delivering the strategic technology agenda for the bank's Risk Measurement Platform (RMP) solution (In house developed JAVA based technology tool), ensuring the bank meets its regulatory commitments. This role will work closely with the Operational Risk Foundational Pprogram - IRMMM program team to build out the necessary technology solution. The role with also partner with other programs (ie, ORFP - Monitoring, & Strategic Enterprise Risk Management) to help support the buildout of the required functionality in the application. The team is also responsible for coordinating across stakeholders on requirements gathering and adhering to the system development control activities required for RMP.
- Shift Timing: 1:30 PM to 10:30 PM
- Hybrid Work from Office Setup
Posting End Date:
10 Jul 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.