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Institutional Investment Operations Associate - Client Due Diligence

Wells Fargo

Wells Fargo

Operations
Charlotte, NC, USA
Posted on Jul 14, 2025

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking an Institutional Investment Operations Specialist. This position is within the CIB Operations Client Data & Onboarding - Account Relationship Management (ARM) Team with a focus on Client Due Diligence. The individual will be responsible for assisting with development of consistent AML, Compliance, and Operational Risk analysis and the management of select technology risk for multiple lines of business.

Specifically, this role will be responsible for performing CIP verification, reviewing Customer Due Diligence, and collecting Enhanced Due Diligence for higher risk clients in support of the Bank Secrecy Act (“BSA”) and the WFS Anti-Money Laundering (“AML”) program while ensuring the process complies with relevant regulations and corporate policies.

Individual functions responsibilities will include:

  • Understanding core AML / BSA risk and incorporating best practices.
  • Reviewing and validating customer information to ensure adherence to Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements.
  • Providing AML guidance and escalation to LOB stakeholders for complex accounts and relationships.
  • Coordinating and managing day-to-day evaluation of AML risks throughout customer lifecycle process.
  • Updating procedures related to BSA / AML program.
  • Documenting process improvements and creating / managing action plans.
  • Participating in projects and initiatives to identify, assess, and mitigate BSA/AML risk in business activities.


In this role, you will:

  • Provide operational and customer support for lifecycle tasks for institutional trades
  • Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
  • Assist in gathering data to support resolution of issues
  • Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals


Required Qualification:

  • 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Familiarity with requirements of BSA / AML programs, including all aspects of CIP / CDD / EDD
  • Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function
  • Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources
  • Extensive knowledge and understanding of loan, securities, and derivative products
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a team environment


Job Expectations:

  • Ability to work a hybrid schedule, at least 3 days a week working in office
  • Ability to work additional hours based on business need

Posting Location:

  • 550 South Tryon St, CHARLOTTE, NC 28202

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Posting End Date:

20 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.