About the role:

Wells Fargo is seeking a Senior HR Operations Representative to join the International HR Operations team. This role is critical in delivering operational excellence across the employee lifecycle. We are looking for a results-driven professional with strong HR operations expertise, a continuous improvement mindset, and the ability to enhance processes and employee experience in a dynamic environment.

Your journey with us involves more than just a job; it's a chance to be part of something exceptional. We take pride in our award-winning culture where inclusivity is not just embraced; it's celebrated. When you join Wells Fargo, you become a part of a dynamic global bank, where excellence and belonging combine to provide you with a workplace culture in which you can truly thrive and excel. Apply today and chart a course for a meaningful career with us that knows no bounds.

In this role, you will:

• Serve as the primary point of contact for HR queries, ensuring timely resolution and exceptional service.

• Manage core HR processes, including job changes, onboarding, terminations, leave administration, data requests, and document management.

• Track and maintain compliance for probations, fixed-term contracts, visas, and flexible work agreements.

• Resolve escalated issues through system expertise and collaboration with internal teams.

• Partner with Global Mobility on expatriate relocations and system updates.

• Coordinate with Payroll to ensure accurate and timely payments and adjustments.

• Drive process improvements and implement changes to enhance employee experience.

• Review and update procedures; support HR projects and initiatives.

Required Qualifications:

• Experience in Human Resources operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Proficiency in Workday and ServiceNow.

• Experience in HR operations within a complex, fast-paced organization.

• Knowledge of records management and retention.

Desired Qualifications:

• Understanding of employment law across EMEA.

• Financial services experience preferred.

• Experience working with outsourced teams.

• Advanced MS Office skills, particularly Excel.

• Strong organizational skills with ability to manage competing priorities.

• Detail-oriented with a logical approach to problem-solving.

• Risk and controls mindset; proactive and adaptable attitude.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.