About this role:

Wells Fargo is seeking a Mortgage Business Support and Program Management Lead internally known as Lead Business Execution Consultant.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives

• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate

• Review strategic approaches and effectiveness of support function and business performance

• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations

• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans

• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives

• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, Strategic Planning, and/or Program Management experience, or equivalent qualifications

Desired Qualifications:

• 5+ years of prior experience with cross-functional and global stakeholder management

• 3+ years of prior exposure to Home Lending or equivalent lines of business is preferred

Job Expectations:

• Drive the growth strategy for Home Lending Operations in the Philippines by assisting the business in developing and executing comprehensive roadmaps, strategic plans, operating models, and aligning objectives and key results (OKRs) with key performance indicators (KPIs).

• Collaborate across cross-functional teams to ensure platform readiness for growth initiatives, including coordination with Line of Business leaders, Talent Acquisition, Talent Attraction & Marketing, Learning & Development, Corporate Properties Group (CPG), Technology, and U.S.-based support teams.

• Oversee and govern Global Delivery Activities (GDAs), monitor milestones, and maintain alignment with global partners such as the Global Delivery Enablement (GDE), Global Solutions Program Office (GSPO), Legal, Risk & Control, and Compliance. Maintain accurate and complete documentation of all GDAs within Home Lending Operations.

• Develop and deliver executive-level reporting in close partnership with the Business Analytics team, including management dashboards, scorecards, and concise executive summaries to support informed decision-making.

• Manage program budgets strategically, track expenditures, and implement cost-control measures and optimization strategies to ensure financial efficiency.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.