About this role:

Wells Fargo is seeking a Senior Lead Business Execution Consultant to lead and advance our modernization and transformation agenda across Employee Relations & Conduct Management. As the organization implements integrated ServiceNow capabilities and redesigns core business processes, we require dedicated senior‑level leadership to drive alignment, decision‑making, and execution across multiple priority initiatives. This position will serve as the strategic connector between senior leaders, technology partners, and operational teams; ensuring we achieve a streamlined, consistent, and secure employee experience. For additional information on this line of business, please refer to the external Careers Site at www.wellsfargojobs.com

In this role, you will:

• Lead strategic discussions and decision facilitation with senior and executive leaders to drive clarity, alignment, and prioritization across ER, Conduct Management, Risk, and Technology
• Prepare high‑quality materials, recommendations, and business cases to support executive decision‑making
• Serve as the primary point of escalation for cross‑functional issues impacting program progress
• Oversee business design for the ServiceNow case management implementation across ER and Conduct workflows
• Partner with technology and product teams to ensure requirements are accurately translated, tested, and adopted
• Identify process risks, gaps, and dependencies to ensure end‑to‑end continuity during transition
• Lead business process design and optimization, which includes future‑state design for ER and Conduct Management processes, workflow automation, reporting, and controls
• Define standardized processes that reduce operational risk and improve employee and manager experience
• Develop operational readiness plans to support effective implementation
• Drive execution of high‑priority initiatives that impact regulatory compliance, operational performance, and employee experience
• Coordinate milestones, timelines, change impacts, and resource needs across teams

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proficient in the ServiceNow application, including configuration, workflow design, and case management functionality
• Strong written and verbal communication skills; proactive and confident communicator with executive presence.
• Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports and presentations
• Extensive knowledge of Employee Relations and Conduct Management processes, including case management, investigation, documentation, and risk assessment
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership
• Demonstrated ability to manage multiple competing priorities in a fast‑paced environment
• Ability to collaborate and influence across stakeholder teams
• Experience working with sensitive data sets and maintaining confidentiality

Job Expectations:

• This opportunity offers a hybrid work schedule at one of the posted locations
• Relocation assistance is not available
• Visa sponsorship is not available

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.