Job Description

About the Role

We are seeking a Technical Director / Head of Cloud AI Platform Engineering to lead the strategy, modernization, and scaled delivery of our enterprise AI platform. This role focuses on building a cohesive platform ecosystem that enables teams to develop, deploy, and operate AI solutions with speed and safety while providing consistent governance, operational excellence, and a frictionless developer experience.

As a senior technology leader, you will set long-term direction, define platform standards, and build an operating model that enables predictable delivery and measurable outcomes. You will partner with engineering, security, risk, and data teams to ensure the platform accelerates AI adoption while meeting enterprise expectations for resilience, auditability, and compliance.

Key Responsibilities

Cloud AI Platform Strategy & Operating Model

• Define the target-state vision and multi‑year roadmap for AI platform capabilities, including funding priorities, sequencing, and success metrics.
• Establish platform governance processes (architecture reviews, standards, reference implementations, and decision records) to drive consistency and reuse.
• Build a service model (service tiers, SLAs/SLOs, support processes, adoption enablement) and continuously improve based on feedback and telemetry.

Platform Architecture, Standardization & Adoption

• Set architectural direction for reusable AI platform components (pipeline standards, environment templates, model deployment/serving patterns, monitoring).
• Drive adoption through self-service onboarding, curated “golden paths,” and platform APIs that reduce friction for application teams.
• Establish consistent patterns for multi-environment promotion, reproducibility, and secure-by-default delivery across hybrid/multi-cloud footprints.

Governance, Risk, Security & Compliance Enablement

• Partner with security/risk teams to implement scalable controls (policy-as-code, RBAC, approvals, audit evidence generation, lineage/traceability).
• Ensure controls are automated and embedded into workflows to reduce manual approvals while increasing compliance consistency.
• Define standards for data access, secrets, and identity integration to support AI workloads in regulated environments.

Reliability, Operations & Cost Management

• Own operational excellence: incident response, postmortems, preventative engineering, capacity planning, and reliability targets for platform services.
• Implement observability and performance management practices that provide actionable insights and reduce MTTR.
• Drive cost optimization and efficiency for AI infrastructure and workloads (capacity governance, utilization, scaling strategy, and platform-level guardrails).

Leadership, Organization & Talent Development

• Lead and mentor senior leaders and engineers; build a strong culture of accountability, engineering rigor, and continuous improvement.
• Develop hiring plans, career pathways, and succession strategies to sustain platform growth and maturity.
• Communicate platform strategy and progress to executives and stakeholders; align priorities across teams and resolve conflicts effectively.

Required Qualifications

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

• 2+ years leading AI platform / MLOps / LLMOps ecosystems and standardizing model lifecycle delivery

Desired Qualifications

• Demonstrated success defining platform strategy and delivering enterprise platform capabilities at scale
• Strong understanding of enterprise risk/compliance expectations and operationalizing governance in platform workflows
• Experience partnering across architecture, security, data, and application teams to drive adoption and standardization
• Track record of improving reliability, operational maturity, and customer experience for critical platforms.

• Experience with enterprise technology role frameworks and workforce/skills alignment approaches (Workday-oriented role clarity and skills)
• Experience building internal platform products (service catalog / portal integration) and measurable developer experience improvements
• Strong executive storytelling, stakeholder management, and the ability to influence enterprise roadmaps.

Job Expectations

• This position requires the ability to work in an in-office hybrid environment.

• This position is not available for Visa sponsorship

• This position does not have relocation allowance.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.