About this role:

Wells Fargo is seeking a Product Management Senior Manager for Home Lending Servicing to lead the strategy, development, and optimization of digital and operational products supporting the end-to-end mortgage servicing lifecycle. This role is responsible for defining product vision, driving execution across cross-functional teams, and ensuring servicing platforms deliver stability, efficiency, regulatory compliance, and value for customers, servicing associates, and internal operations.

As a Product Management Senior Manager, it will be critical to bring a strategic mindset and passion for product development and customer outcomes while working closely across agile product managers, delivery teams, and stakeholders. Delivery of outcomes will be achieved through ownership of the product backlog, including feature prioritization, transparency into upcoming work, setting of product goals, and clear communication with stakeholders. This role also includes setting product vision and defining the future roadmap for the Servicing Suite of Applications, including MSP, LoanSphere, SHAW, and supporting applications.

Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Manage and develop teams of managers and individual contributors for leading product strategy
• Consult, develop, market, and manage performance analysis for products that have high impact on companywide growth opportunities and success
• Identify and recommend opportunities for product enhancements and business requirements
• Determine appropriate strategy and actions of product management team to meet moderate to high risk deliverables
• Manage, mentor, and coach Product Managers to develop strong product thinking, execution discipline, and domain knowledge.
• Build a high‑performing team culture focused on accountability, collaboration, and innovation
• Serve as the primary point of contact for business partners and senior executives regarding origination product strategy, status, risks, and outcomes.
• Facilitate cross‑functional alignment to ensure product readiness, change management, and frontline adoption.
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Required Qualifications:

• 6+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• Experience with mortgage servicing platforms including MSP, LoanSphere, SHAW
• Familiarity with mortgage servicing regulatory frameworks
• Experience leading large-scale technology or business transformations
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results

Job Expectations:

• This position requires compliance with all mortgages regulatory requirements and Wells Fargo’s compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• This position is not eligible for Visa sponsorship.
• This position offers a hybrid work schedule.
• Required location(s) listed below. Relocation assistance is not available for this position.

Posting Locations:

• Charlotte, NC -1525 W WT Haris Blvd
• Des Moines, IA-800 S Jordan Creek Pkwy
• Minneapolis, MN- 600 Wells Fargo
• Irving, TX-401 Los Colinas Blvd
• San Antonio, TX-4102 Wiseman Blvd
• Tempe, AZ -1150 W. Washington

Posted Pay Range

• MN: $153,000 to $239,000
• Other Posted Locations: $139,000 to $217,000

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.