About this Role

Wells Fargo is seeking a Senior Lead Agile Transformation Coach to support the Product Transformation team within Global Payments & Liquidity. This role partners with business and technology leaders across a product domain to improve speed, customer‑centricity, collaboration, and delivery outcomes. Operating as both a strategic advisor and hands‑on coach, the role applies deep expertise in Agile and product operating models to influence leaders at all levels, support the adoption of new ways of working, and guide teams toward mature, scalable agile delivery practices.

In this role, you will:

Enable Executive Alignment & Strategic Change

• Build trusted relationships with senior leaders to guide and influence transformation for highly complex business needs.

• Partner across Business, Technology, Digital and Operations to connect strategy, execution, and customer value.

Advance Product & Delivery Excellence

• Translate Agile and product theory into practical actions that evolve how teams collaborate, prioritize, and deliver.

• Coach teams and leaders through product discovery, roadmap creation, backlog development, and continuous delivery using modern engineering practices.

• Strengthen prioritization and decision-making through customer-centric insights and data-informed metrics.

Elevate Agile Maturity & Organizational Behaviors

• Foster the maturation of Agile skills, behaviors, and delivery concepts across all levels of the organization.

• Coach leaders to understand readiness and complex structures necessary to support transformation success.

• Lead the resolution of complex challenges through open-ended, analytical questioning to help rethink and change the way work is structured.

Develop Coaching Strategy & Capability

• Create and implement comprehensive coaching plans informed by observations and maturity assessments.

• Mentor peer coaches, Scrum Masters, and other agile champions to expand coaching capabilities and consistency across the ecosystem.

• Participate in communities of practice, sharing thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery.

Drive Metrics, Insights & Continuous Learning

• Partner with Product Managers and Product Owners on the effective use of metrics to drive continuous improvement and inform decisions.

• Promote transparency and flow through data, measurement, and actionable insights.

Required Qualifications

• 7+ years of Agile experience (Coaching, Scrum, Product Ownership), or equivalent through a combination of work experience, training, military experience, or education.

Desired Qualifications

• Deep expertise across Agile frameworks (Scrum, Kanban, SAFe, etc.) with the ability to tailor practices to context and business needs.

• Demonstrated success leading enterprise-scale Agile transformations (20+ teams) in large, complex, regulated environments.

• Understanding of Global Payments & Liquidity products, processes, operations, and customer interactions.

• Exceptional communication skills—able to facilitate workshops, lead training sessions, present to leadership, and adjust messaging to diverse audiences.

• Proven ability to influence and collaborate across multiple business and functional areas, especially when facing resistance to change.

• Highly organized, self-driven, and effective in fast-paced, high-demand environments with multiple priorities.

• Strong analytical skills with the ability to identify risks, escalate appropriately, and drive informed decision-making.

Job Expectations

• This role is not eligible for visa sponsorship.

• Candidates must be willing to work onsite in either Charlotte, NC (Uptown), or Concord, CA. No other locations will be considered.

Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.