About this role:

Wells Fargo is seeking a Procedure Writing Coordinator to be part of our Global Payments & Liquidity operations. The role is responsible for composing and formatting web content, materials, manuals and documentation in accordance with WF standards and brand while collaborating with clients or business subject matter experts to understand business changes and audience needs.

In this role, you will:

• Interact with assigned technical writer to identify and review wide range of information to include the list of requests in the functional request site
• Draft, edit, and format basic to moderately complex manuals, projects, and other process documentation; draft and edit basic web content; edit and reformat copy and ensure documentation is in compliance with corporate standards
• Support and assure functional request forms have the necessary information from the content manager
• Fill out functional forms with dates and update status as needed
• Perform moderately complex transcriptions text needed and apply the requested properties for the content item in appropriate system; review the content items and apply changes to ensure that they are consistent with guidelines
• Communicate feedback, in writing, to content managers for any edits; provide updates to content managers concerning the status of their request via email
• Improve processes and standards on a continued basis
• Research and translate technical information for technical and non-technical users
• Follow established guidelines for organization and design of work

Required Qualifications:

• 2+ years of procedure writing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• College graduate of any course, preferably Communications related
• With at least (2) years professional experience in procedure or technical writing.
• Excellent English communication skills, written and verbal.
• Preferably with Intermediate to advanced MS Excel Skills as this role will also require pulling reports into MS Excel format with basic analysis and research

Job Expectations:

• Applicants must be willing to work on US or night shift
• Work Schedule: Monday - Friday, weekend off
• Applicants must be amenable to work on PH holidays
• Applicants must be willing to work onsite, 5/NEO, BGC, Taguig City
• Interact with assigned technical writer to identify and review wide range of information to include the list of requests in the functional request site
• Draft, edit, and format basic to moderately complex manuals, projects, and other process documentation; draft and edit basic web content; edit and reformat copy and ensure documentation is in compliance with corporate standards

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.