About this Role:

Wells Fargo is seeking Product Design Lead – BSA/AML Data & Experience Design

Shared Services Operations (SSO) is seeking a Product Design Lead to transform how teams experience and manage BSA/AML and client reference data workflows. This role focuses on the intersection of data, design, and compliance, creating human-centered solutions that bring clarity and efficiency to complex regulatory processes.

The ideal candidate combines strong design acumen with a deep understanding of operational systems and the data that powers them—helping SSO deliver intelligent, scalable, and compliant customer data experiences.

A hands-on designer who bridges data and experience. You think in systems, not screens - understanding that well-designed data journeys are the foundation of strong compliance. In SSO, you’ll help reimagine how Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and client data operations work: more unified, transparent, and efficient by design

In this role, you will:

• Own the portfolio‑level product intake and prioritization process, partnering with Product, Data, Technology, and Operations leaders to evaluate demand, manage tradeoffs, and align initiatives to strategic, regulatory, and operational outcomes.
• Develop and maintain business cases for portfolio initiatives, including problem statements, value hypotheses, cost and risk considerations, success metrics, and alignment to enterprise priorities.
• Translate portfolio priorities into actionable agile execution, ensuring epics and features are clearly scoped, value‑driven, and sequenced appropriately across teams.
• Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback.
• Simplify how users interact with AI‑driven and data‑enabled platforms, ensuring transparency, explainability, and confidence in regulated decision‑making environments.
• Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity.
• Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions.
• Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.

Required Qualifications:

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Five years of experience in product, or service design, ideally within financial services or compliance environments.
• Experience owning portfolio‑level prioritization, including intake management, demand shaping, investment trade‑off analysis, and roadmap sequencing across multiple workstreams.
• Strong grounding in agile product delivery, including backlog management, dependency management, and translation of strategy and business cases into epics and features.
• Strong grounding in design thinking, journey mapping, and agile delivery.
• Ability to interpret data structures, operational pain points, and user behaviors to inform design choices.
• Proven ability to design complex data workflows and internal enterprise tools.
• Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems.
• Excellent communication skills with both technical and business audiences.

Job Expectations:

• This position offers a hybrid work schedule three days in office two days remote
• This position is not eligible for Visa sponsorship
• Candidate must reside within a reasonable commute to a location listed in the posting

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.