About this role:

Wells Fargo is seeking a Lead Product Designer

In this role, you will:

• Lead complex initiatives including those that provide product usability, evaluation, and support to product development teams
• Develop and execute customer experience solutions for online applications and websites
• Be accountable for overseeing the execution of strategic design projects that influence design and strategic direction of the company
• Review and analyze complex industry leading user interface design solutions that require the evaluation of multiple factors
• Establish and promote design guidelines, best practices and standards
• Manage the execution of strategic design projects that influence design and strategic direction of the company
• Serve as design advocate with the ability to forecast and assess industry trends and their impact on the company's product design alternatives
• Build and enhance working relationships within the information and interface design function and community outside of the company
• Provide product usability, evaluation, and support to product development teams
• Lead customer experience strategy for platforms and products
• Influence roadmaps and business decisions by providing customer experience considerations and participate in roadmap planning and virtual teams
• Make decisions in customer experience strategy for platforms and products requiring understanding of the function and compliance requirements
• Present designs and key milestone deliverables to peers and executive level stakeholder
• Influence roadmaps and business decisions by providing customer experience considerations
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of experience in UX, product design, or interaction design, with at least 3+ years in a lead or principal role driving end-to-end design for complex digital products

• Strong expertise in user-centered design practices, including user research, journey mapping, information architecture, interaction design, and usability testing

• Demonstrated ability to translate complex data, Gen AI, AI/ML, or technical workflows into intuitive, human-centered experiences

• Hands-on proficiency with modern design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, or equivalent

• Experience establishing and evolving design systems, component libraries, and accessibility standards across multiple products and teams

• Ability to partner effectively with product managers, engineers, data scientists, and business stakeholders to influence product strategy and execution

• Strong storytelling and executive-level communication skills, with the ability to present design rationale, trade-offs, and insights to senior leadership

• Experience mentoring designers, conducting design reviews, and raising the overall design maturity of teams

• Familiarity with Agile / Lean product development methodologies and working within fast-paced, iterative delivery environments

• Knowledge of designing for data-heavy applications, dashboards, and analytics experiences is strongly preferred

• Exposure to AI-driven user experiences (e.g., recommendations, copilots, automation, decision support) is a plus

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.