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Digital Product Management Director - Credit Card

Wells Fargo

Wells Fargo

Product
San Francisco, CA, USA · Charlotte, NC, USA · Chandler, AZ, USA · New York, NY, USA
Posted on Mar 26, 2026

About this role:

Our Digital Lending Team within Consumer Banking and Lending is seeking a Digital Product Management Director. This team is responsible for building digital strategies, identifying digital solutions, and executing on these solutions for consumer and lending products

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

  • Lead a team of digital subject matter experts, including product managers, product owners, and delivery leaders, responsible for building end‑to‑end digital experiences for credit card customers and prospects

  • Oversee a portfolio of ~15 agile scrum teams, ensuring disciplined delivery, transparency, and outcomes

  • Partners with Cards LOB, Technology, Risk, Fraud, and Operations leaders to deliver compliant, scalable solutions

  • Drives measurable business results through data‑driven prioritization, experimentation, and continuous improvement

  • Develops and mentors senior product leaders, building a strong and inclusive product culture

  • Proactively identifies and manages risks in the space

  • Displays effective communication and influential skills while interacting with key leaders across digital, card and other stakeholder organizations

  • Applies AI to increase speed to market and quality of product as well as increases efficiencies within the team management

Required Qualifications:

  • 10+ years of digital product management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of management or leadership experience

Desired Qualifications:

  • 5+ years of Digital Product Management experience in financial services

  • Proven experience leading large product organizations and overseeing multiple agile scrum teams at scale

  • Strong background delivering end‑to‑end digital experiences, ideally for credit card or consumer lending products

  • Demonstrated ability to partner effectively with Technology, Risk, Fraud, Operations, and line of business leaders

  • Track record of driving measurable business outcomes using data, prioritization, testing, and continuous improvement

  • Experience building, developing, and mentoring senior product talent and inclusive product cultures

  • Ability to identify, manage, and mitigate delivery, regulatory, and operational risks

  • Strong executive communication and influence skills across senior stakeholder groups

  • Practical experience applying AI or advanced automation to accelerate delivery, improve quality, or increase team efficiency

Job Expectations:

  • Ability to travel up to 10% of the time.

  • This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

  • 401 S Tryon St. – Charlotte, North Carolina 28202

  • 2700 S Price Rd. - Chandler, Arizona 85286

  • 333 Market St. - San Francisco, CA 94105

  • 150 E 42nd St. – New York, New York 10017

Required locations listed.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$185,000.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

9 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.