hero

Find Your Dream Job Today

Out for Undergrad
companies
Jobs

Commercial Banking Relationship Management Director

Wells Fargo

Wells Fargo

Customer Service
San Jose, CA, USA · Palo Alto, CA, USA
USD 250k-420k / year
Posted on Apr 3, 2026

About this role:

Wells Fargo is seeking a Commercial Banking Relationship Management Director for clients with annual revenue of $25MM to $2B supporting the South Bay Coastal market as part of the Commercial Bank. Learn more about the career areas and business divisions at wellsfargojobs.com

In this role you will:

  • Act as a subject matter expert to guide, influence, develop, retain, and grow moderate to high complex and strategic client relationships through the art of relationship management, by understanding the needs and priorities of clients and financial decision makers, responding quickly, communicating proactively but strategically, managing expectations, and soliciting feedback

  • Manage and develop two or more teams of managers and professionals in Commercial Banking on the structuring, modification, and renewal of moderate to high complexity and risk cash flow, real estate loans, and certain other industry specific solutions, including leading the analysis of financials, presenting to clients, and engaging and influencing stakeholders and partners associated with function and affected by outcomes

  • Identify opportunities and strategies for process improvement and risk control development across Commercial Banking Relationship Management

  • Lead relationship management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to higher complexity and risk

  • Collaborate with and influence all levels of professionals, including senior leadership, represent the company externally, and strategically lead all levels across the enterprise, to resolve internal escalations, including significant and complex client issues, while achieving Wells Fargo’s business objectives

  • Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives for multiple areas; develop and guide a culture of talent development to meet business objectives and strategy and serve as a mentor for less experienced individuals

  • Strategically lead team in driving relationship planning activities and maintain sales and pipeline disciplines by keeping information current in relevant systems

  • Partner with Commercial Lending Product Management to provide vision, leadership, and expertise on client and market needs that enable large-scale companywide strategies that significantly influence the organization's business and influence financial operations

  • Strategically lead team to offer the full suite of solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions

  • Lead relationship management team to support Business Development Representatives in sourcing new Commercial Banking clients, focused on building long-term, profitable relationships through strategic leadership, excellent product knowledge, flawless deal execution, and superior customer service

Required Qualifications:

  • 8+ years of Commercial Banking Relationship Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of management or leadership experience

Desired qualifications:

  • Comprehensive knowledge and understanding of core banking products and services, such as commercial lending and treasury management

  • Completion of formal credit training program

  • Commercial banking account relationship management experience for clients with annual revenue of $25MM to $2B

  • Demonstrated experience working collaboratively to deliver the organization to clients and prospects

  • Demonstrated experience generating new client relationships, building, and retaining long-term client relationships

  • Experience developing and maintaining external and internal partnerships

  • Experience identifying and mitigating risk, ensuring compliance with processes and procedures

  • Excellent verbal, written, and interpersonal communication skills

Job expectations:

  • This position is not eligible for Visa sponsorship

  • This position offers a hybrid work schedule

  • Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

  • Travel: Ability to travel

  • US only: Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition, state registration, specific product licenses, or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer of acceptance. Obtaining FINRA Series 63 and 79 licenses, or equivalent must be completed within 180-days of date of hire if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. Compliance with state law registration and licensing requirements is mandatory. Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required. This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to compliance with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

#CommercialBanking

Location:

  • 400 Hamilton Ave - Palo Alto, CA 94301

  • 50 W San Fernando Street - San Jose, CA 9511

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$250,000.00 - $420,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

15 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.