At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do and who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, it provides and manages our digital foundation and common capabilities and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals.

Experience Design at Wells Fargo

We’re on a mission to build the best digital experience delivering customer joy in the financial space.

As part of the Experience Design (XD) team at Wells Fargo, you’ll be fueled by exceptional thought leadership, subject matter experts and world-class talent.

About this role:

This is an XD Senior Product Designer role for Consumer Digital Channels. Learn more about the career areas and lines of business at wellsfargojobs.com.

Our team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what’s most important to our 30+ million customers and incorporating their voices into every decision!

In this role, you will:

• Develop and execute customer-experience solutions for Wells Fargo’s app and website
• Manage the design, creation, and production of customer-experience elements from product concept through completion, including product updates and revisions
• Apply emerging AI‑enhanced workflows to accelerate ideation, execution, and quality of design output
• Develop and execute customer-experience solutions by employing a broad array of user centered design tools including: customer experience brief, design strategy, wireframes or visual mockups, layouts, site maps, taxonomies, navigation schematics, task flows, design briefs, key screens, templates, prototypes
• Review and analyze high-profile or complex projects and may lead projects or teams of user-centered design specialists
• Develop new research and test theories that lead to alternative, leading edge design solutions
• Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
• Exercise independent judgment to guide risk deliverables
• Design, develop, test, and refine prototypes
• Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements
• Develop and oversee planning and execution of projects, production schedules, and quality assurance
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications, US:

• 4+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Hands-on experience designing UX and UI in Figma
• Strong visual design skills showcasing your ability to solve for complex problems in a delightful way
• Understanding of front-end development fundamentals (HTML/CSS concepts, responsive design) to facilitate cross-functional partnership and tech-informed designs
• Curiosity and eagerness to learn and adapt as AI and emerging capabilities reshape how we design products
• Ability to consistently articulate a strong design rationale; storytelling skills that compel stakeholders

Desired Qualifications:

Job Expectations:

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.