Senior System Operations Engineer
Wells Fargo
About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer to join the COO Technology organization within the Chief Administrative Office (CAO). This team provides application and platform support for applications supporting critical business areas including Corporate Properties, Supply Chain Management, Corporate Security, and other CAO functions.
The role focuses on production support and operational excellence, including incident, problem, and change management, BCP exercises, monitoring, triage, and coordination of major and minor incidents. The engineer will lead troubleshooting and investigation efforts across a complex application environment. This role is ideal for an operations-focused engineer who thrives in a fast-paced, always-on enterprise environment.
In this role, you will:
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Lead or triage major and minor incidents management.
Perform problem management to identify root cause and preventative actions
Create and monitor application health and reduce alerts and failures
Monitor batch and feed management
Investigate and troubleshoot failures
Support Business Continuity/Disaster Recovery exercise
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of experience in supporting cloud applications on OpenShift (OCP)
2+ years of experience in Autosys
2+ years of experience in databases (Oracle or MS SQL)
Desired Qualifications:
Experience working in a SRE (Site Reliability Engineering) team
Automation using Unix shell scripts or Python
Experience with Observability tools: Splunk, AppD, Grafana
Job Expectations:
This position is not eligible for Visa sponsorship.
This position offers a hybrid work schedule.
Relocation assistance is not available for this position
Ability to work off hours and weekends as per business needs
Posting End Date:
14 Apr 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.