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About this role:

Wells Fargo is seeking a Senior Capital Markets Middle Office Specialist for the Syndicate/Money Market/Brokered CD Middle Office Group as part of Corporate Investment Banking (CIB) Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com.

The Senior Capital Markets Middle Office Specialist will be responsible for monitoring daily trading activity, reconciling/investigating any discrepancies and trade settlement issues, and act as a desk liaison for various internal groups on all trading activity. They will assist the Brokered CD, Money Market, Corporate, Preferred, High Yield, and ABF Syndicate desks with these responsibilities while having to provide outstanding service. Details of the responsibilities will include drafting new deal term sheets, creating and maintaining new deal data in our internal systems, facilitating new security setups, regulatory report, coordinating with Syndicate Operation and creating ad hoc desk/mgmt. reporting, and handling inquiries from internal/external clients.

In this role, you will:

• Responsible for supporting internal and external customers by providing moderately complex support services in account management, operations, documentation, customer service and technical support

• Assist in gathering data to support resolution of issues

• Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Identify, research and resolve problems in a timely fashion following established guidelines

• Reconcile reports and transactions with differentiating processes

• Resolving sales team and customer inquiries

• Revising departmental procedures

• Coordinating situations that involve other departments

• Cover overflow from other desks in the department as needed

• Has extensive internal sales team contact; work under moderate to minimal supervision

• May participate in identifying external customer needs and evaluating risk, assisting with special projects related to product conversion and new product development, training and mentoring lower-level staff and participating in testing for technology changes

Required Qualifications:

• 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications:

• BS/BA degree
• Hands‑on experience supporting capital markets trading desks, including daily trade monitoring, reconciliation and settlement issue resolution, cross‑functional desk liaison support, and delivery of high‑quality service across a fast‑paced, multi‑asset environment
• FINRA series 7, 79, 63, and/or 99
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Sound communication skills, both written and verbal, with senior executive‑level leaders
• Demonstrated capability to prioritize work, meet deadlines, achieve goals, and perform effectively under pressure in a dynamic and complex environment
• Proven effectiveness in working collaboratively within a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Experience leading process improvement initiatives to optimize operational effectiveness and efficiency
• Demonstrated skill in identifying key issues, engaging affected parties, designing solutions, securing buy‑in, and communicating effectively through resolution
• Proficiency in consolidating large volumes of project status information to identify key risks, customer impact, financial implications, delays, and issues that pose material risk
• Demonstrated aptitude for identifying and evaluating exposures and potential risks
• Ability to synthesize complex analytical findings into executive level communications
• Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function
• Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources

Primary Posting Location:

• 550 S Tryon St, Charlotte, North Carolina 28202

Corporate & Investment Banking (“CIB”) delivers a comprehensive suite of capital markets, banking, and financial products and services. As a trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.