About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking a Senior Employee Assistance Consultant. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

• Provide expert consultation on highly complex behavioral risk cases, including critical workplace events, Fitness for Duty concerns, suicide risk, and other behavioral issues impacting the workplace.

• Lead or participate in providing assistance to individuals, such as professional counsel, consultation and clinical services related to a range of highly complex personal and work-related issues

• Conduct behavioral threat assessments and lead the Behavioral Threat Assessment Team in partnership with Corporate Security, leveraging Structured Professional Judgment (SPJ) tools.

• Analyze complex issues requiring research, evaluation, and development of high‑impact, practical solutions.

• Provide expertise and recommendations for interpretation and revision of Employee Assistance programs and procedures in order to develop high impact behavioral health solutions

• Lead assigned projects and project teams; collaborate with cross‑functional partners on enterprise initiatives.

• Influence, develop, implement, deliver, and maintain Employee Assistance Consulting (EAC) programs, products, and services within a line of business

• Apply strong risk management practices to mitigate behavioral, employment, and reputational risk.

• Demonstrate strong communication, interpersonal, and organizational skills.

Required Qualifications:

• 4+ years of experience in Employee Relations, Employee Assistance, Behavioral Health, or Threat Assessment consulting in an organizational setting (work experience, training, military service, or education).

• Master's degree or higher with a behavioral health focus

• Active Behavioral Health Professional license

Desired Qualifications:

• Experience addressing complex, high‑risk employee relations matters requiring high‑impact solutions

• Certified Threat Manager (CTM) or experience in Behavioral Threat Assessment & Management (BTAM)

• Advanced degree in Psychology, Social Work, Counseling, or a related Behavioral Health field

• Proven ability to advise senior leaders on diverse and sensitive topics

• Strong teamwork and conflict resolution skills

Job Expectations:

• This role follows a hybrid work schedule

• The position requires the ability to travel up to 10%

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.