About this role:

Wells Fargo is seeking a Senior Credit Product Portfolio Representative within our Commercial Banking group. This is a great opportunity to work with one of the top commercial banking lenders in the U.S. Learn more about the career areas and lines of business at wellsfargojobs.com. #commercialbanking

In this role, you will:

• Support the building and maintaining of effective relationships with existing clients through support of their functional area
• Assist in setting performance standards to enhance client satisfaction
• Evaluate profitability of relationships and make recommendations to management about account dispositions
• Articulate differences and similarities among unique industries, programs, and market segments
• Perform complex administrative, transactional, operational, and customer support tasks within the functional area
• Interact with senior peers and functional partners on a wide range of requests, including directly interacting with external clients and serving as a liaison between various functional areas and the client
• Participate in client-related or ad-hoc projects and teams
• Partner with product management functional partners to provide feedback on evolving market needs to enable the innovation, design, and delivery of credit solutions more effectively
• Support performance of less experienced staff, including providing subject matter expertise
• Interact with immediate team, functional area, and internal peers outside work group on a wide range of information

Required Qualifications:

• 2+ years of secured or specialized lending relationship management or portfolio management support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Prior sales or customer service experience

• Knowledge of pricing lease and loan transactions (Supertrump)

• Experience managing complaints and objections effectively and professionally

• Advanced problem-solving techniques

• Ability to manage multiple priorities, and operate in a fast-paced environment

• Responsible, reliable, dedicated and committed to fulfilling obligations and being a team player

• Ability to remain calm and thoughtful in challenging or frustrating circumstances, and having the ability to recognize intense situations when deals should be escalated to management

• High degree of organization with ability to grasp strategic as well as tactical issues involved with client relationships

• Ability to work with minimal supervision and able to establish relevant priorities with respect to administrative work associated with departmental activities

• Excellent verbal, written and interpersonal communication skills

Job Expectations:

• This position offers a hybrid work schedule. Current requirements are 4 days in-office, 8 hours a day.

• Willingness to work on-site at stated location on the job opening

• This position does not support Visa Sponsorship

• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Job Location:

401 Las Colinas Blvd W Bldg B IRVING, TX 75039.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.