ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Position Overview:

The Senior Associate, Digital Products, you will play a key supporting role in shaping and delivering digital solutions for clients across industries. You’ll work closely with clients and cross-functional ZS teams—including User Experience, Technology, Regulatory, and Legal—across the full product lifecycle. You will use your product management expertise to support Product Strategy, Product Management and Product Operations activities.

You will also play a role in supporting digital transformation efforts by helping clients adopt a product operating model—one that is user-centered and outcome-driven. You’ll collaborate with advisory consultants to help product and business leaders craft and mature their product organizations and processes. Through this work, you'll gain exposure to how leading companies are transforming to the product operating model and evolving the way they develop and manage digital solutions.

We’re looking for candidates who are experienced in modern product management methodologies, organized, and excited to help our clients transform and build best-in-class digital products and experiences.

What You'll Do?

Digital Product Development

• Apply product management principles and best practices to ensure the “right thing” is built.

• Understand client strategic objectives and facilitate product discovery and innovation workshops.

• Based upon deep understanding of client and/or product business goals, align and articulate a product’s vision, goals, success metrics/criteria, value proposition, key users, and user scenarios.

• Create and maintain product/solution roadmaps with clear Initiatives, Milestones and Epics based on the "why" and "what." Write user stories with clear acceptance criteria.

Product Operating Model Transformation

• Support advisory teams in helping clients transition from project-based to product-based ways of working

• Prepare materials, frameworks, and playbooks that illustrate product management best practices

• Participating in client workshops and working sessions focused on defining roles, team structures, and product governance

• Support standing up product operations processes and tooling

What You’ll Bring:

• Bachelor's Degree. Master’s degree or equivalent experience highly desired

• 3-5 years of experience as product manager, product owner or similar functions

• Experience working in a modern Product Model environment, with a strong understanding of product trios, product discovery and delivery, and principles of product models

• Communicate complex ideas with clarity through slide decks, visuals and other written communication

• High energy level, with strong facilitation and verbal/written communication skills

Additional Skills:

• Able to empathize with client frustrations and problem-solve effective solutions

• Ability to effectively manage multiple projects at the same time

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com