ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Digital Transformation & Solutions Consultant (Lead) – Martech and Content Transformation

Role Overview

The Digital Transformation & Solutions Consultant (Lead) will be part of the Digital Customer Experience (DCE) Practice, focusing on MarTech & Content Transformation initiatives. This role supports digital marketing and content transformation programs by helping clients modernize their Marketing through innovative, AI‑enabled approaches. The position involves project delivery, solution design, and close collaboration with senior team members and client stakeholders

What you’ll do:

• Support the planning and delivery of Martech & Content Transformation programs across Industries such as Life Sciences, Retail, Travel & Hospitality and other industries.
• Collaborate with cross-functional ZS teams and client stakeholders to design, build, and operate modern Martech & Content Supply Chain solutions.
• Contribute to the implementation and integration of platforms such as Adobe, Salesforce & Veeva PromoMats.
• Assist in applying AI/GenAI-driven techniques for content tagging, personalization, and modular content generation.
• Participate in project execution activities including documentation, requirements gathering, testing, and performance tracking.
• Partner with senior leads in developing innovative approaches, frameworks, and accelerators in digital marketing and content operations.
• Work closely with offshore and cross‑disciplinary teams (e.g., Analytics, Marketing Strategy, Technology) to ensure consistent and high-quality delivery.
• Support efforts related to project management, client updates, and coordination across digital initiatives.

What you’ll bring:

• Bachelor’s degree in computer science, Engineering, Marketing, or a related discipline.
• 5–10 years of experience in digital transformation, marketing technology, or consulting roles.
• Good understanding of content lifecycle processes—from planning and creation to approval, personalization, and omni‑channel activation.
• Hands-on experience working with Adobe Experience Cloud tools (AEM, DAM, Workfront, CDP), Salesforce and familiarity with AWS or similar cloud environments.
• Working knowledge of AI/ML‑based content automation or personalization tools is a plus

Additional skills:

• Strong collaboration and problem-solving skills, with the ability to translate client challenges into practical digital solutions.
• Strong written and verbal communication skills; able to interact confidently with client and internal teams.
• Self-motivated, proactive, and detail-oriented with the ability to manage multiple priorities effectively.

What You’ll Gain

• Opportunity to contribute to global digital transformation programs and gain exposure to leading content technologies.
• Work directly with experts in digital strategy, analytics, and marketing operations.
• Build hands-on expertise in emerging areas such as AI-powered content transformation and modular content design.

How you’ll grow:

• Cross-functional skills development & custom learning pathways

• Milestone training programs aligned to career progression opportunities

• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:

ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com