ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

A Senior Business Analyst is a facilitator who works closely with stakeholders to understand business needs, analyze requirements, and define solutions. They act as a liaison between the business and the technical teams, ensuring that the final product aligns with business goals and delivers value.

What you’ll do:

• Gather and Analyze Requirements As a Sr. Business Analyst, you will conduct stakeholder interviews, workshops, and surveys to elicit and document business requirements. You will then translate these requirements into detailed functional and non-functional specifications for the development team.
• Manage Product Backlog You will assist the product owner in defining and prioritizing the product backlog. This includes creating user stories, acceptance criteria, and managing the backlog to ensure the team is working on the most valuable features.
• Facilitate Communication You will facilitate communication between the business and technical teams, ensuring that both sides have a clear understanding of the project's goals, scope, and progress. You will also resolve conflicts and ambiguities to keep the project on track.
• Conduct Quality Assurance You will perform data analysis and validation to ensure the data is accurate and consistent. You will also assist the quality assurance (QA) team in testing the developed features to ensure they meet the defined requirements.
• Host Daily Stand-up Meetings You will participate in daily stand-up meetings to understand the progress of the team and identify any potential roadblocks.
• Your Key Stakeholders for Engagement will be; Product Teams, Data Services Teams, Data Governance Teams, Affiliates

What you’ll bring:

• Bachelor’s or Master’s in Business, Information Systems, or related field.

• 6–10 years of experience in business analysis, with strong exposure to enterprise data and digital programs.

• Proven ability to lead requirement streams, mentor junior analysts, and influence solution direction.

• Expertise in requirement elicitation, documentation, and prioritization using Agile and Waterfall methodologies.

• Experience with enterprise data platforms (MDM, CRM, ERP, Data Lakes) and integration considerations.

• Strong stakeholder management, communication, and facilitation skills at executive and cross-functional levels.

• Proficiency in JIRA, Confluence, Azure DevOps, or similar tools.

• Knowledge of data governance, regulatory compliance, and change management best practices

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com