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Enterprise & Operations Communication Associate

ZS

ZS

Operations
Multiple locations
Posted on Mar 26, 2026

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

At the direction of the Enterprise & Operations Communication Senior Lead, you will support the creation and execution of communication and change-enablement strategies that engage our people and drive organizational transformation. This role calls for exceptional communication, strong organization and prioritization, agility to pivot quickly, and the ability to connect the big picture to the details.

The ideal candidate can write for diverse audiences and platforms and has a track record of building and sustaining strong stakeholder relationships.

What you'll do: Corporate Communications Associate in the Marketing and Communications will…

  • Draft and execute communication tactics that inform, engage and inspire ZSers to take action around global and regional operational initiatives such as performance management, compliance training, tool deployments, learning and development, employee benefits, engagement and recognition, information security, and inclusion & belonging.
  • Translate complex initiatives into clear, channel-ready content such as short, compelling newsletter copy with strong calls to action; long-form intranet articles, digital signage, live or recorded webinars, and internal social posts.
  • Adapt message, voice, and calls to action for different audiences in a highly matrixed organization.
  • Use the existing brand ecosystem to develop on-brand materials that support priority initiatives.
  • Maintain a calendar of priority operational initiatives and key communication milestones.
  • Partner with intranet site owners across the enterprise to keep content accurate, current, and easy to find.
  • Guide partners across the organization on channel practices and amplification strategies

What you’ll bring:

  • Bachelor’s degree in communications, journalism, marketing, business operations, or a related field
  • 2– 4+ years of experience in employee communications or a related field
  • Strong writing and editing skills; familiarity with AP Style
  • Experience using intranet and social collaboration tools such as SharePoint and Viva Engage Basic graphic design skills, including using Canva within an existing brand ecosystem
  • Ability to manage multiple projects, prioritize effectively, and meet competing deadlines
  • Strong interpersonal skills and a proven ability to build partnerships across a global organization
  • Enthusiastic self-starter who’s eager to learn, contribute, and grow with a dynamic team
  • Strong organizational and time-management skills, with a focus on quality and attention to detail
  • Experience working in a complex, matrixed environment and/or internal operations is a plus
  • Fluency in English
  • Client-first mentality
  • Intense work ethic
  • Collaborative spirit and problem-solving approach

How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com