About the role

National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.

NESO’s digital transformation journey has Customer Centricity at its core, and Salesforce is a primary constituent platform to deliver this vision. This role is for a Lead Salesforce Platform Architect, who will be responsible to manage, govern and extend the platform to meet our business operations requirements.

This role builds up on overall Strategy and Architecture roadmap, leveraging technologies and complementary platforms to align Salesforce with our enterprise goals. This role will help deliver a reliable, secure, cost optimised, operationally excellent and performant platform, which is effectively used by the business.

This role is based from Wokingham and we continue to offer hybrid working from office and home.

Key accountabilities

• Work with business stakeholders and executives to lead Salesforce application designs and other Salesforce architects for large-scale solutions.
• Recommend implementation strategies and consult on product purchasing strategy with Salesforce and Salesforce marketplace products.
• Provides technical guidance to project delivery teams. Consults on integration and conversion activities.
• Set principles on platform-level design standards, such as managing large data volumes and working with Salesforce governor limits and platform limitations.
• Provide technical leadership and guidance on Salesforce best practices and methodologies.
• Lead platform development and maintenance initiatives of multiple custom products within a Salesforce org and integrate them into internal and external systems.
• Stay current with the latest Salesforce features and releases to ensure the organization leverages the platform's full capabilities.
• Conduct regular system audits, implement best practices for data management, and ensure data integrity and security.
• Develop and maintain comprehensive documentation for architecture, configurations, and processes.
• Ensures system, technical and product architectures are aligned with business objectives

About you

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:

• Passionate about Salesforce as a platform and stack to deliver rich and engaging Customer experience
• Experience of complementing Salesforce with other stacks (Open source, Microsoft) to deliver holistic solutions
• Solid experience of using Salesforce CRM, Experience cloud and Data Cloud
• Strong communicator with excellent writing skills.

About what you’ll get

A competitive salary up to £86,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

About us

At National Energy System Operator (NESO), we’re aiming to operate a zero-carbon electricity system for Great Britain by 2030 when there is sufficient renewable generation. This means change is needed across the whole system to transition away from fossil fuels and deliver clean, and affordable energy for everyone across the country.

Join a journey that matters.
Your energy, our future, together.

About the National Energy System Operator (NESO)

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

More information

This role closes on 28/01/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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